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- Tasks: Handle customer complaints and ensure smooth administrative processes.
- Company: Join a leading company in the consumer relations sector.
- Benefits: Gain valuable experience in a supportive team environment.
- Why this job: Make a difference by resolving customer issues and enhancing satisfaction.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Office-based role with a Monday to Friday schedule.
The predicted salary is between 28800 - 43200 £ per year.
Hours of work - office hours Monday to Friday (no hybrid or homeworking).
Purpose: As part of the Consumer Relations team, individuals in this role will be responsible for the effective execution of all administrative tasks relating to customer complaints and non-conformances for Pilgrim's Europe; ensuring the timely provision of information and resources to others. This will include, for example, admin tasks.
Consumer Relations Executive - Maternity Cover in Portadown employer: Pilgrim's Europe
Contact Detail:
Pilgrim's Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consumer Relations Executive - Maternity Cover in Portadown
✨Tip Number 1
Get to know the company inside out! Research Pilgrim's Europe and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Consumer Relations Executive, you'll need to handle complaints effectively. Role-play with a friend or family member to get comfortable with addressing various customer scenarios.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even share tips that could give you an edge during the interview process.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your progress. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Consumer Relations Executive - Maternity Cover in Portadown
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Consumer Relations Executive role. Highlight your relevant experience in handling customer complaints and administrative tasks, as this will show us you understand what we're looking for.
Show Your Passion: Let your enthusiasm for consumer relations shine through in your application. We want to see that you're genuinely interested in helping customers and resolving their issues effectively.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at Pilgrim's Europe
✨Know Your Stuff
Make sure you understand the role of a Consumer Relations Executive inside out. Familiarise yourself with common customer complaints and how they are typically handled. This will show that you're not just interested in the job, but that you’re ready to tackle the challenges head-on.
✨Showcase Your Admin Skills
Since this role involves a lot of administrative tasks, be prepared to discuss your experience with organisation and time management. Bring examples of how you've effectively managed similar tasks in the past, and don’t hesitate to mention any tools or software you’ve used to streamline processes.
✨Demonstrate Empathy
Customer relations is all about understanding and addressing concerns. Think of a time when you dealt with a difficult customer or situation. Be ready to share how you approached it, what you learned, and how you ensured a positive outcome. This will highlight your ability to connect with customers.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the types of complaints you might handle, or how success is measured in this role. It shows that you’re genuinely interested and engaged, which can set you apart from other candidates.
