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- Tasks: Manage transport operations, support drivers, and ensure smooth logistics processes.
- Company: Join Pilgrim's Europe, a leader in the food industry with iconic brands.
- Benefits: Competitive salary, holiday entitlement, pension contributions, and development opportunities.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Strong communication skills and a passion for teamwork.
- Other info: Exciting night shifts with a supportive work culture.
The predicted salary is between 24000 - 36000 £ per year.
Location: Anwick
Shift: 4 on 4 off, 6pm - 6am
We have an exciting opportunity for a Transport Front Desk Clerk to join the team, who will become an expert in poultry at Pilgrims Europe!
The Front Desk Clerk will:
- Track adherence to daily Live Load.
- Deliver a full pre-brief and debrief for all drivers.
- Distribute any paperwork to relevant departments.
- Track, escalate and report own and third-party haulier adherence to agreed transport plans.
- Pre-brief all shift drivers to ensure accurate information is communicated.
- Ensure drivers are fit for work and required breaks have been taken.
- Communicate any briefings/updates and ensure drivers are added to required systems.
Agreed shift patterns will support the operational demands of the business, meeting a 24/7 front desk coverage.
As part of the front desk team, your responsibilities are to:
- Manage day-to-day issues such as vehicle breakdowns, defects, driver holidays, and absence reporting.
- Adopt and ensure compliance with all aspects of H&S legislation with the target of zero harm.
- Uphold Group and Company image, policies, and values.
- Using a mix of automated and manual tools, track the adherence of vehicles to plan for GB and NI movements.
- Undertake driver pre-brief and debrief activities, providing performance feedback to drivers.
- Identify and escalate daily issues, infringements, and areas of driver non-conformance.
- Complete driver paperwork management ensuring relevant departments receive PODs.
- Identify lane/load risks and highlight these to appropriate stakeholders.
- Populate and maintain scheduling and live booking and management information systems.
- Share accurate information on plans and plan changes with drivers and service providers.
- Support work in tracking and execution of bad weather contingency planning (UK).
- Report on GB internal and external DOT for own and Third Party Carriers.
- Drive customer satisfaction through proactive engagement with internal and external stakeholders.
- Support administration and KPI reporting duties relevant to the Logistics function.
- Support any reasonable request, subject to the needs of the business.
The company, Pilgrim's Europe, produces some of the best-known brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse, and Moy Park. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, and food service products.
What we’ll bring to the table:
- Competitive Salary
- Competitive Holiday Entitlement
- Pension Contribution
- Family Friendly Policies
- Learning and Development Opportunities
- Life Assurance
Our values include Determination, Simplicity, Availability, Humility, Discipline, Sincerity, and Ownership.
Transport Front Desk Clerk (Nights) in Nottingham employer: Pilgrim's Europe
Contact Detail:
Pilgrim's Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Front Desk Clerk (Nights) in Nottingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pilgrim's Europe. Understand their values and products, so you can show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Transport Front Desk Clerk role.
✨Tip Number 3
Show off your skills! Be ready to discuss specific examples from your past work that demonstrate your ability to manage day-to-day issues, track adherence to plans, and communicate effectively with drivers and stakeholders.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the Pilgrim's Europe family!
We think you need these skills to ace Transport Front Desk Clerk (Nights) in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Transport Front Desk Clerk role. Highlight your relevant experience and skills that match the job description, like tracking adherence and managing driver communications.
Show Your Enthusiasm: Let your passion for the role shine through! Mention why you’re excited about working with Pilgrim's Europe and how you can contribute to the team’s success in delivering top-notch service.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pilgrim's Europe
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Transport Front Desk Clerk. Familiarise yourself with daily tasks like pre-briefing drivers and tracking vehicle adherence to plans. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked how you'd handle specific situations, such as vehicle breakdowns or driver absences. Think of examples from your past experiences where you've successfully managed similar issues. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Showcase Your Communication Skills
As a Front Desk Clerk, you'll need to communicate effectively with drivers and other departments. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully communicated important information in previous roles.
✨Emphasise Safety and Compliance
Given the importance of health and safety legislation in this role, be ready to discuss how you prioritise safety in your work. Share any relevant experiences where you ensured compliance with regulations, as this will highlight your commitment to maintaining a safe working environment.
