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For Companies At a Glance
- Tasks: Install and maintain food-to-go equipment while training customers on its use.
- Company: Join a fast-growing brand in the food industry with a supportive team.
- Benefits: Gain hands-on experience, develop practical skills, and enjoy independence in your role.
- Other info: Enjoy a dynamic, field-based role with opportunities for growth.
- Why this job: Build strong customer relationships and kickstart your career in sales.
- Qualifications: Customer-focused attitude; experience in installation or food environments is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for a hands-on and customer-focused Installation Specialist to support the growth of the Rollover brand across the Midlands, the North and Scotland. This is a field-based, customer-facing role where you'll be responsible for installing, maintaining and repairing food-to-go equipment, as well as delivering professional training to customers on equipment use and food preparation. This role is also a proven stepping stone into Sales — many of our Installation Specialists have successfully progressed into sales positions, making it a fantastic opportunity for anyone looking to build commercial experience and develop their career within Pilgrim's Europe. You'll play a key role in ensuring our customers have a smooth, reliable experience — helping them get the most out of our products while representing the Rollover brand to the highest standards.
What You'll Be Doing
- Work proactively with account teams to plan and complete customer installations
- Install Rollover equipment to a high, consistent standard within agreed SLAs
- Deliver clear, engaging training on equipment use and food preparation
- Carry out a wide range of on-site equipment repairs and maintenance
- Ensure all food safety and preparation procedures are clearly communicated
- Complete job sheets, service logs and training records accurately
- Maintain and update customer records using systems such as Repsly
- Build strong relationships with customers and internal teams
- Manage your own diary effectively across multiple locations
What Success Looks Like
- High-quality, first-time-right installations
- Strong customer feedback and engagement
- Equipment uptime and reliability maintained
- Accurate records and clear communication with account teams
- Efficient planning and delivery across your territory
What We're Looking For
- A confident, customer-focused individual who enjoys working face-to-face with clients
- Comfortable working in a fast-paced, field-based environment
- Strong problem-solving skills with a practical, hands-on approach
- Self-motivated and proactive, with the ability to manage your own workload
- Good communication skills and the ability to explain processes clearly
- Positive attitude and strong ownership mindset
- Experience in equipment installation, maintenance or food-to-go environments is advantageous but not essential.
Values & Behaviours
- Ownership: Takes responsibility for delivering high standards and customer satisfaction
- Determination: Finds solutions and gets the job done
- Simplicity: Keeps things clear, practical and effective
Why Join Us?
- Work in a varied, hands-on role with real independence
- Be the face of a fast-growing, well-known brand
- Build strong relationships with customers across your region
- Develop practical skills in equipment, training and customer service
- Join a supportive team within a leading food business
If you enjoy working on the road, solving problems and delivering great service to customers, this is a fantastic opportunity to build a rewarding, hands-on career. Apply now and join us as an Installation Specialist – North, helping bring the Rollover brand to life across your region.
Field and Installations Specialist in Manchester employer: Pilgrims Europe
Contact Detail:
Pilgrims Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field and Installations Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential employers on LinkedIn. The more people you know, the better your chances of landing that Installation Specialist role.
✨Tip Number 2
Show off your skills! If you have experience in equipment installation or customer service, make sure to highlight that during interviews. Bring examples of how you've solved problems or improved customer satisfaction in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you’re interested in, like us at StudySmarter, and express your enthusiasm for the Installation Specialist position. You never know what opportunities might arise!
✨Tip Number 4
Prepare for the interview! Research our brand and understand what we do. Be ready to discuss how you can contribute to our success and improve customer experiences. A little preparation goes a long way in making a great impression!
We think you need these skills to ace Field and Installations Specialist in Manchester
Some tips for your application 🫡
Show Your Customer Focus: In your application, make sure to highlight any experience you have in customer-facing roles. We want to see how you've gone the extra mile for customers in the past, as this is key for the Installation Specialist role.
Be Hands-On: Since this is a practical role, share examples of your hands-on experience with equipment installation or maintenance. We love seeing candidates who can demonstrate their problem-solving skills and practical approach.
Communicate Clearly: Your written application should reflect your communication skills. Use clear and concise language to explain your experiences and how they relate to the role. Remember, we value simplicity and clarity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pilgrims Europe
✨Know Your Equipment
Familiarise yourself with the food-to-go equipment you'll be working with. Understand its features, common issues, and maintenance requirements. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Customer Skills
Prepare examples of how you've successfully interacted with customers in the past. Highlight your ability to communicate clearly and build relationships, as this role is all about ensuring customer satisfaction and engagement.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've encountered challenges and how you resolved them. This could be related to installations or customer interactions. Being able to articulate your problem-solving process will impress the interviewers.
✨Plan Your Journey
Since this is a field-based role, show that you're organised by discussing how you would manage your time and travel across multiple locations. Mention any tools or methods you use for effective diary management to ensure timely installations and training.