Despatch and Intake Manager in London

Despatch and Intake Manager in London

London Full-Time 34200 - 41800 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead the efficient movement and storage of materials in a dynamic food manufacturing environment.
  • Company: Join Pilgrim's Europe, a leader in food manufacturing with a focus on quality and operational excellence.
  • Benefits: Enjoy a competitive salary, Monday to Friday hours, and career development opportunities.
  • Other info: Be part of a culture that values continuous improvement and employee engagement.
  • Why this job: Make a real impact by optimising operations and leading a high-performing team.
  • Qualifications: Proven management experience in food manufacturing or supply chain is essential.

The predicted salary is between 34200 - 41800 £ per year.

Location: Ballymena

Department: Supply Chain

Working Hours: Monday to Friday, 8:00am - 4:30pm

Pilgrim's Europe is seeking an experienced Despatch and Intake Manager to lead the efficient movement, storage, and distribution of raw materials and finished goods at our Ballymena site. This is a fantastic opportunity for a supply chain professional with food manufacturing experience to take ownership of the site's Despatch and Intake operation, ensuring the highest standards of customer service, stock control, operational efficiency, and team performance.

Reporting to the Supply Chain Operations Manager, you'll work closely with Production, Planning, Procurement, Technical, and Logistics teams to ensure products are received, stored, and dispatched safely, efficiently, and in line with customer requirements.

Key Responsibilities

  • Lead the Despatch and Intake functions, ensuring the smooth flow of materials and finished goods across the site.
  • Manage inventory, storage, stock rotation, and dispatch activities to maximise efficiency and minimise waste.
  • Ensure customer orders are fulfilled accurately and delivered on time and in full.
  • Oversee on-site and off-site storage operations, including deep-chill inventory management.
  • Coordinate future capacity requirements to support business growth and operational demands.
  • Ensure all warehouse, intake, and dispatch systems and processes are fully compliant and effectively managed.
  • Deliver departmental KPIs across service, cost, labour utilisation, stock control, quality, and customer satisfaction.
  • Drive continuous improvement initiatives to optimise warehouse performance and reduce operating costs.
  • Identify opportunities to improve efficiencies, reduce waste, and support profit improvement plans.
  • Monitor stock accuracy, inventory values, picking performance, delivery performance, and service levels.
  • Work collaboratively with Planning and Production teams to minimise short-coded stock and inventory risks.
  • Lead, coach, and develop a high-performing team, creating a culture of engagement, accountability, and continuous improvement.
  • Support succession planning, training, and development across the department.
  • Manage performance, attendance, and employee engagement activities.
  • Foster strong communication and collaboration across site functions.
  • Champion a positive Health & Safety culture and lead by example.
  • Ensure compliance with Food Safety, Health & Safety, Hygiene, and company standards.
  • Maintain audit-ready operations and support internal and external audit requirements.
  • Ensure appropriate controls, risk assessments, and safe systems of work are embedded across the department.

About You

  • Proven management experience within a food manufacturing, FMCG, warehousing, logistics, or supply chain environment.
  • Experience leading Despatch, Warehouse, Intake, Stores, or Logistics operations.
  • Strong inventory management and stock control experience.
  • Proven ability to deliver operational KPIs and drive continuous improvement.
  • Excellent leadership, communication, and stakeholder management skills.
  • Strong organisational and problem-solving abilities.
  • Experience working with warehouse management systems and operational reporting.
  • Desirable SAP experience.
  • Continuous Improvement, Lean Manufacturing, or Operational Excellence experience.
  • Experience delivering change initiatives and performance improvement projects.
  • Third-level qualification or equivalent professional experience.

Why Join Pilgrim's Europe?

  • Competitive salary and benefits package.
  • Monday to Friday working pattern.
  • Opportunity to lead a key operational function within a large food manufacturing business.
  • Ongoing development and career progression opportunities.
  • Be part of a company that puts quality, people, and operational excellence at the heart of everything it does.

If you're an experienced supply chain leader with a background in food manufacturing and a passion for driving performance through people, process, and continuous improvement, we'd love to hear from you. Apply today to join Pilgrim's Europe as our next Despatch and Intake Manager in Ballymena.

Despatch and Intake Manager in London employer: Pilgrims Europe

At Pilgrim's Europe, we pride ourselves on being an excellent employer, offering a collaborative and supportive work culture that prioritises food safety and quality excellence. Our team in Attleborough benefits from continuous professional development opportunities, competitive remuneration, and a commitment to innovation in food safety practices, making it a rewarding place to grow your career.

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Contact Details:

Pilgrims Europe Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Despatch and Intake Manager in London

✨Get Involved in Industry Events

Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Pilgrims Europe and learning about the latest trends in the industry.

✨Leverage Online Communities

Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Pilgrims Europe!

✨Showcase Your Skills with a Portfolio

Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.

✨Apply Directly Through Our Website

Don't forget the power of applying directly through our website! A lot of companies like Pilgrims Europe keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.

We think you need these skills to ace Despatch and Intake Manager in London

Manufacturing Experience
Ownership
Customer Service
Stock Control
Operational Efficiency
Efficiency
Reporting

Some tips for your application 🫡

Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.

Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.

Tailor Your Cover Letter to Pilgrims Europe:This is your chance to really connect with the team at Pilgrims Europe. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!

Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.

How to prepare for a job interview at Pilgrims Europe

✨Know Your Logistics Tools

Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Pilgrims Europe.

✨Perfect Your Problem-Solving Skills

Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.

✨Show Your Team Spirit

Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Pilgrims Europe that you're a team player!

✨Understand the Big Picture

Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Pilgrims Europe. Show them you’re not just focused on the day-to-day but also have a strategic mindset!