At a Glance
- Tasks: Install and maintain food-to-go equipment while training customers on its use.
- Company: Join a leading brand in the food industry with a focus on customer satisfaction.
- Benefits: Gain valuable experience, with opportunities for career progression into sales.
- Other info: Field-based role with travel, perfect for those seeking dynamic work environments.
- Why this job: Be hands-on and make a real difference in customer experiences across the South.
- Qualifications: Customer-focused attitude and willingness to learn about food equipment.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for a hands-on and customer-focused Installation Specialist to support the growth of the Rollover brand across the South area. This is a field-based, customer-facing role where you'll be responsible for installing, maintaining and repairing food-to-go equipment, as well as delivering professional training to customers on equipment use and food preparation.
This role is also a proven stepping stone into Sales — many of our Installation Specialists have successfully progressed into sales positions, making it a fantastic opportunity for anyone looking to build commercial experience and develop their career within Pilgrim's Europe. You'll play a key role in ensuring our customers have a smooth, reliable experience — helping them get the most out of our products while representing the Rollover brand to the highest standards.
What You'll Be Doing:
- Work proactively with account teams to plan and complete customer installations
- Install Rollover equipment to a high, consistent standard within agreed SLAs
- Deliver professional training to customers on equipment use and food preparation
Installation Specialist - South employer: Pilgrims Europe
At Pilgrim's Europe, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters growth and development. As an Installation Specialist, you'll enjoy the flexibility of a field-based role across the South, with opportunities for career progression into sales, alongside comprehensive training and support. Our commitment to employee well-being and customer satisfaction makes us a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Installation Specialist - South
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential employers on LinkedIn. The more people you know, the better your chances of landing that Installation Specialist role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to demonstrate your hands-on abilities. Bring along examples of your past work or even offer to do a quick demo if it’s relevant.
✨Tip Number 3
Be customer-focused in your conversations. Talk about how you can enhance the customer experience and ensure smooth installations. This will show that you understand the role and are ready to represent the Rollover brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Installation Specialist - South
Some tips for your application 🫡
Show Your Hands-On Experience:Make sure to highlight any hands-on experience you have, especially in installation or maintenance roles. We want to see how you've tackled similar challenges before!
Customer Focus is Key:Since this role is all about customer interaction, share examples of how you've provided excellent customer service in the past. We love seeing candidates who can connect with customers and make their experience better.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Installation Specialist role. We appreciate when candidates show they’ve done their homework.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pilgrims Europe
✨Know Your Equipment
Make sure you’re familiar with the food-to-go equipment you'll be installing. Research common issues and solutions, and be ready to discuss your hands-on experience with similar products. This will show your technical knowledge and readiness for the role.
✨Customer-Focused Mindset
Since this role is customer-facing, prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to ensure a customer's satisfaction, as this will highlight your commitment to the Rollover brand.
✨Demonstrate Training Skills
You’ll need to deliver training to customers, so be prepared to discuss any previous experience you have in teaching or training others. Consider preparing a mini-presentation on how you would train a customer on using the equipment effectively.
✨Show Your Sales Potential
Even if you're not applying directly for a sales position, express your interest in progressing into sales roles. Share any relevant experiences where you’ve successfully upsold or influenced a purchase decision, as this shows your ambition and understanding of the commercial side of the business.
