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For Companies At a Glance
- Tasks: Install and maintain food-to-go equipment while training customers on its use.
- Company: Join a fast-growing brand in the food industry with a supportive team.
- Benefits: Gain hands-on experience, develop practical skills, and enjoy independence in your role.
- Other info: Great stepping stone into sales with excellent career growth opportunities.
- Why this job: Be the face of Rollover and build strong customer relationships across your region.
- Qualifications: Customer-focused attitude and problem-solving skills; experience in installation is a plus.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Overview
We’re looking for a hands‑on and customer‑focused Installation Specialist to support the growth of the Rollover brand across the Midlands, the North and Scotland. This is a field‑based, customer‑facing role where you’ll be responsible for installing, maintaining and repairing food‑to‑go equipment, as well as delivering professional training to customers on equipment use and food preparation. This role is also a proven stepping stone into Sales — many of our Installation Specialists have successfully progressed into sales positions, making it a fantastic opportunity for anyone looking to build commercial experience and develop their career within Pilgrim’s Europe. You’ll play a key role in ensuring our customers have a smooth, reliable experience — helping them get the most out of our products while representing the Rollover brand to the highest standards.
What You’ll Be Doing
- Work proactively with account teams to plan and complete customer installations
- Install Rollover equipment to a high, consistent standard within agreed SLAs
- Deliver clear, engaging training on equipment use and food preparation
- Carry out a wide range of on‑site equipment repairs and maintenance
- Ensure all food safety and preparation procedures are clearly communicated
- Complete job sheets, service logs and training records accurately
- Maintain and update customer records using systems such as Repsly
- Build strong relationships with customers and internal teams
- Manage your own diary effectively across multiple locations
What Success Looks Like
- High‑quality, first‑time‑right installations
- Strong customer feedback and engagement
- Equipment uptime and reliability maintained
- Accurate records and clear communication with account teams
- Efficient planning and delivery across your territory
What We’re Looking For
- A confident, customer‑focused individual who enjoys working face‑to‑face with clients
- Comfortable working in a fast‑paced, field‑based environment
- Strong problem‑solving skills with a practical, hands‑on approach
- Self‑motivated and proactive, with the ability to manage your own workload
- Good communication skills and the ability to explain processes clearly
- Positive attitude and strong ownership mindset
Experience in equipment installation, maintenance or food‑to‑go environments is advantageous but not essential.
Values & Behaviours
- Ownership: Takes responsibility for delivering high standards and customer satisfaction
- Determination: Finds solutions and gets the job done
- Simplicity: Keeps things clear, practical and effective
Why Join Us?
- Work in a varied, hands‑on role with real independence
- Be the face of a fast‑growing, well‑known brand
- Build strong relationships with customers across your region
- Develop practical skills in equipment, training and customer service
- Join a supportive team within a leading food business
Ready to Get Started?
If you enjoy working on the road, solving problems and delivering great service to customers, this is a fantastic opportunity to build a rewarding, hands‑on career. Apply now and join us as an Installation Specialist - North, helping bring the Rollover brand to life across your region.
Installation Specialist - North, Installation Specialist - North employer: Pilgrims Europe
Contact Detail:
Pilgrims Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Specialist - North, Installation Specialist - North
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential employers on LinkedIn. The more people you know, the better your chances of landing that Installation Specialist gig.
✨Tip Number 2
Show off your skills! If you’ve got experience in equipment installation or customer service, make sure to highlight that in conversations. Bring along examples of your work or even offer to demonstrate your skills during interviews.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you’re interested in, like us at StudySmarter, and express your enthusiasm for the role. Sometimes, the best opportunities come from a simple conversation.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your interest and professionalism. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Installation Specialist - North, Installation Specialist - North
Some tips for your application 🫡
Show Your Customer Focus: In your application, make sure to highlight any experience you have in customer-facing roles. We want to see how you've gone the extra mile for clients and how you can bring that same energy to our team!
Be Hands-On in Your Approach: Since this role is all about practical skills, don’t shy away from sharing specific examples of your hands-on experience. Whether it’s installing equipment or training others, we love seeing real-life applications of your skills.
Keep It Clear and Simple: When writing your application, aim for clarity. Use straightforward language to explain your experiences and skills. We appreciate a no-nonsense approach that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Pilgrims Europe
✨Know Your Equipment
Familiarise yourself with the food-to-go equipment you'll be installing. Understand its features, common issues, and maintenance needs. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Customer Skills
Since this role is customer-facing, prepare examples of how you've successfully interacted with clients in the past. Highlight your problem-solving skills and how you’ve ensured customer satisfaction in previous roles.
✨Plan Your Journey
As the role involves travel across various locations, demonstrate your organisational skills by discussing how you would manage your diary effectively. Mention any tools or methods you use to stay on top of appointments and installations.
✨Communicate Clearly
Practice explaining complex processes in simple terms. You might be asked to deliver training during the interview, so being able to communicate clearly and engagingly will set you apart as a candidate who can represent the Rollover brand well.