At a Glance
- Tasks: Manage customer orders and ensure top-notch service in a fast-paced environment.
- Company: Join a dynamic team in Hyde focused on customer satisfaction.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Other info: Perfect for those who thrive under pressure and love teamwork.
- Why this job: Be the key contact for customers and make a real difference in their experience.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 25000 - 32000 £ per year.
We’re looking for a Customer Order Administrator to manage customer orders end‑to‑end, ensuring accuracy, efficiency, and excellent service across the business. This is a fast‑paced role, acting as a key point of contact between customers, sites, and internal teams.
What You’ll Do
- Manage order processing (EDI and manual) accurately and on time
- Act as the main contact for customer, site and 3PL queries
- Monitor and resolve order issues, delays and discrepancies
- Maintain systems and ensure orders are processed right first time
- Support cross‑team order management and provide reporting when required
- Deliver excellent customer service and stakeholder communication
What You’ll Bring
- Strong customer service and communication skills
- High attention to detail and accuracy
- Good Excel and IT skills (SAP/ERP desirable)
- Ability to multitask and work under pressure
- Organised, proactive and team‑focused mindset
We think you need these skills to ace Customer Coordinator, Customer Coordinator in Hyde
Customer Service Skills
Communication Skills
Attention to Detail
Order Processing
Excel Skills
IT Skills
SAP
