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- Tasks: Handle customer complaints and ensure smooth administrative processes.
- Company: Join a leading company in the consumer relations sector.
- Benefits: Office hours, supportive team environment, and valuable experience.
- Why this job: Make a difference by resolving customer issues and enhancing satisfaction.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Maternity cover role with potential for future opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Hours of work - office hours Monday to Friday (no hybrid or homeworking).
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Purpose: As part of the Consumer Relations team, individuals in this role will be responsible for the effective execution of all administrative tasks relating to customer complaints and non-conformances for Pilgrim's Europe; ensuring the timely provision of information and resources to others. This will include, for example, admin...
Consumer Relations Executive - Maternity Cover in Gilford employer: Pilgrims Europe
Contact Detail:
Pilgrims Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consumer Relations Executive - Maternity Cover in Gilford
✨Tip Number 1
Make sure you know the ins and outs of the Consumer Relations role. Brush up on your customer service skills and be ready to discuss how you've handled complaints in the past. We want to see that you can keep your cool and resolve issues effectively!
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction, being able to articulate your thoughts clearly is key. We suggest doing mock interviews with friends or family to get comfortable talking about your experiences.
✨Tip Number 3
Don’t forget to research Pilgrim's Europe! Knowing their values and how they handle consumer relations will give you an edge. We love candidates who show genuine interest in our company and can align their answers with our mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team. Let’s make it happen together!
We think you need these skills to ace Consumer Relations Executive - Maternity Cover in Gilford
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and have the right experience and qualifications, so don’t skip this step!
Tailor Your CV and Cover Letter: When applying, it’s super important to tailor your CV and cover letter to highlight your relevant skills and experiences. We love seeing how your background aligns with the Consumer Relations Executive role, so make it personal!
Be Clear and Concise: In your written application, keep things clear and concise. We appreciate straightforward communication, especially since this role involves handling customer complaints. Make sure your points are easy to follow!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pilgrims Europe
✨Know Your Stuff
Make sure you thoroughly understand the role of a Consumer Relations Executive. Familiarise yourself with common customer complaints and how they are typically handled. This will show that you're not just interested in the job, but that you’re prepared to tackle the challenges it brings.
✨Showcase Your Admin Skills
Since this role involves a lot of administrative tasks, be ready to discuss your experience with organisation and time management. Bring examples of how you've effectively managed similar tasks in the past, and be prepared to explain your process for ensuring timely responses to customer issues.
✨Demonstrate Empathy
Customer relations is all about understanding and addressing concerns. During the interview, share instances where you successfully resolved a complaint or turned a negative experience into a positive one. This will highlight your ability to connect with customers and handle sensitive situations.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to consumer relations and how they measure success in this role. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values.
