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For Companies At a Glance
- Tasks: Install and maintain food-to-go equipment while training customers on its use.
- Company: Join a fast-growing, well-known brand in the food industry.
- Benefits: Gain hands-on experience, develop practical skills, and enjoy independence.
- Other info: Dynamic role with opportunities for career growth and a supportive team.
- Why this job: Build strong customer relationships and kickstart your career in sales.
- Qualifications: Customer-focused attitude; experience in installation or food environments is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for a hands-on and customer-focused Installation Specialist to support the growth of the Rollover brand across the Midlands, the North and Scotland. This is a field-based, customer-facing role where you'll be responsible for installing, maintaining and repairing food-to-go equipment, as well as delivering professional training to customers on equipment use and food preparation. This role is also a proven stepping stone into Sales — many of our Installation Specialists have successfully progressed into sales positions, making it a fantastic opportunity for anyone looking to build commercial experience and develop their career within Pilgrim's Europe. You'll play a key role in ensuring our customers have a smooth, reliable experience — helping them get the most out of our products while representing the Rollover brand to the highest standards.
What You'll Be Doing
- Work proactively with account teams to plan and complete customer installations
- Install Rollover equipment to a high, consistent standard within agreed SLAs
- Deliver clear, engaging training on equipment use and food preparation
- Carry out a wide range of on-site equipment repairs and maintenance
- Ensure all food safety and preparation procedures are clearly communicated
- Complete job sheets, service logs and training records accurately
- Maintain and update customer records using systems such as Repsly
- Build strong relationships with customers and internal teams
- Manage your own diary effectively across multiple locations
What Success Looks Like
- High-quality, first-time-right installations
- Strong customer feedback and engagement
- Equipment uptime and reliability maintained
- Accurate records and clear communication with account teams
- Efficient planning and delivery across your territory
What We're Looking For
- A confident, customer-focused individual who enjoys working face-to-face with clients
- Comfortable working in a fast-paced, field-based environment
- Strong problem-solving skills with a practical, hands-on approach
- Self-motivated and proactive, with the ability to manage your own workload
- Good communication skills and the ability to explain processes clearly
- Positive attitude and strong ownership mindset
- Experience in equipment installation, maintenance or food-to-go environments is advantageous but not essential.
Values & Behaviours
- Ownership: Takes responsibility for delivering high standards and customer satisfaction
- Determination: Finds solutions and gets the job done
- Simplicity: Keeps things clear, practical and effective
Why Join Us?
- Work in a varied, hands-on role with real independence
- Be the face of a fast-growing, well-known brand
- Build strong relationships with customers across your region
- Develop practical skills in equipment, training and customer service
- Join a supportive team within a leading food business
If you enjoy working on the road, solving problems and delivering great service to customers, this is a fantastic opportunity to build a rewarding, hands-on career. Apply now and join us as an Installation Specialist – North, helping bring the Rollover brand to life across your region.
Field and Installations Specialist in Doncaster employer: Pilgrims Europe
Contact Detail:
Pilgrims Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field and Installations Specialist in Doncaster
✨Tip Number 1
Get to know the company and its products inside out. When you walk into that interview, show us you’re not just another candidate but someone who genuinely understands what we do and how you can contribute to our success.
✨Tip Number 2
Practice your hands-on skills! If you’ve got experience in equipment installation or maintenance, be ready to talk about it. We love seeing candidates who can demonstrate their practical knowledge and problem-solving abilities.
✨Tip Number 3
Don’t underestimate the power of relationships. Reach out to current employees on LinkedIn or through our website. Ask them about their experiences and get insider tips on what it’s like to work with us.
✨Tip Number 4
When you apply, make sure to highlight your customer service skills. This role is all about building strong relationships with clients, so share examples of how you’ve gone above and beyond for customers in the past.
We think you need these skills to ace Field and Installations Specialist in Doncaster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Installation Specialist role. Highlight any relevant experience you have in equipment installation or customer service, and show us how your skills align with what we're looking for.
Show Your Customer Focus: Since this role is all about being hands-on and customer-focused, share examples of how you've successfully engaged with clients in the past. We want to see your problem-solving skills and how you’ve made a positive impact on customer experiences.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and skills, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter family!
How to prepare for a job interview at Pilgrims Europe
✨Know Your Equipment
Before the interview, make sure you have a solid understanding of the food-to-go equipment you'll be working with. Research common installation and maintenance issues, and be ready to discuss how you would handle them. This shows your hands-on approach and problem-solving skills.
✨Showcase Your Customer Focus
Since this role is customer-facing, prepare examples of how you've successfully engaged with clients in the past. Think about times when you delivered training or resolved issues for customers. Highlighting these experiences will demonstrate your commitment to customer satisfaction.
✨Demonstrate Your Planning Skills
The job requires effective diary management across multiple locations. Be prepared to discuss how you prioritise tasks and manage your time. You could even share a specific example of a time you successfully planned and executed a project or installation.
✨Emphasise Your Teamwork
Collaboration with account teams is key in this role. Think of instances where you've worked well within a team to achieve a goal. Discuss how you communicate and build relationships with colleagues, as this will show you're a great fit for their supportive team environment.