At a Glance
- Tasks: Provide fast, friendly IT support and resolve issues at first contact.
- Company: Pilgrim’s Europe, a dynamic workplace in Craigavon, Northern Ireland.
- Benefits: Full-time role with career growth, training, and development opportunities.
- Other info: Exciting environment with opportunities for personal and professional growth.
- Why this job: Join a supportive team and make a real difference in IT service.
- Qualifications: Desirable IT qualifications or ITIL experience; strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Pilgrim’s Europe in Craigavon, Northern Ireland, is hiring a full-time IT Service Desk Analyst to work on-site. This role offers opportunities for career growth.
You will provide IT support for incidents and service requests, manage tickets, and help resolve issues at first contact, with strong communication and customer service skills.
Desirable IT qualifications or ITIL experience; training and development opportunities.
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We think you need these skills to ace On-Site IT Service Desk Analyst — Fast, Friendly Support in Craigavon
IT Support
Incident Management
Service Request Management
Ticket Management
Communication Skills
Customer Service Skills
ITIL Experience
