Pilgrim's Europe is seeking a Service Desk Analyst to join our 24/7 European IT Service Desk based at Rushmere. You will deliver first‑line IT support across incidents and service requests, via phone, email and self‑service, ensuring high levels of customer satisfaction.
Key responsibilities include prioritising tickets, resolving issues at first contact where possible, and keeping knowledge base content up to date. A positive, collaborative attitude is valued.
#J-18808-Ljbffr24/7 IT Service Desk Analyst – Europe Support in Craigavon employer: Pilgrims Europe
At Pilgrim's Europe, we pride ourselves on being an excellent employer, offering a collaborative and supportive work culture that prioritises food safety and quality excellence. Our team in Attleborough benefits from continuous professional development opportunities, competitive remuneration, and a commitment to innovation in food safety practices, making it a rewarding place to grow your career.