As an Operations Team Lead, you'll be at the heart of our production operations - managing a team of production operatives and ensuring that performance targets across safety, quality, technical, service, and people management are met and exceeded. You'll play a key role in delivering our KPIs and supporting continuous improvement across the site.
What You'll Do:
- Lead and engage your production team to deliver results in a safe, efficient and high-performing environment
- Own and drive key performance metrics: safety, technical compliance, production efficiency, labour utilisation, and customer service
- Proactively manage and improve standards for food safety, quality, and hygiene
- Carry out investigations, audits, and performance reviews to ensure a culture of accountability and excellence
- Collaborate cross-functionally with departments like Technical, Engineering, HR, and Planning
- Champion a positive, inclusive working environment, promoting communication, engagement, and continuous development
- Support and embed Continuous Improvement and Lean principles across your team
Essential:
- Proven people management experience OR experience in a supervisory/leadership role within production
- Strong communication and organisational skills
- Comfortable working with KPIs, quality standards, and technical documentation
- Computer literate with working knowledge of Microsoft Office
- Self-motivated with a hands-on, proactive approach
Desirable :
- Background in FMCG or food manufacturing
- HACCP and Health & Safety qualifications
- Experience leading or supporting continuous improvement initiatives
- Leadership or management qualifications
- GCSE Maths and English (Grade C or above or equivalent)
Why Join Us?
- At Pilgrim's Europe, your growth is our priority. We believe in rewarding talent, supporting development, and fostering a culture where every voice is heard:
- Career development and training opportunities
- Inclusive and supportive culture - a collaborative workplace where your wellbeing and ideas matter
- Be part of a stable, well-established business that's a key player in the food industry
- Innovation at scale - work with continuous improvement tools
- Join a business committed to reducing its environmental impact and building a better sustainable future
- Competitive salary and benefits
- The chance to be part of a business that values safety, integrity, respect, and innovation
TPBN1_UKTJ
Operations Team Lead in City of London employer: Pilgrims Europe
At Pilgrim's Europe, we pride ourselves on being an excellent employer, offering a collaborative and supportive work culture that prioritises food safety and quality excellence. Our team in Attleborough benefits from continuous professional development opportunities, competitive remuneration, and a commitment to innovation in food safety practices, making it a rewarding place to grow your career.
