At a Glance
- Tasks: Support customers via phone, handle enquiries, and assist in the warehouse.
- Company: Join a growing business with over 40 sites across the UK and Europe.
- Benefits: Competitive pay, full training, career progression, and discounted food.
- Other info: Flexible part-time hours with overtime opportunities available.
- Why this job: Kickstart your sales career while making a difference in local communities.
- Qualifications: Enthusiastic, proactive, and excellent communication skills required.
The predicted salary is between 12.71 - 12.71 £ per hour.
We are excited to recruit for a Customer Care Representative to join our team to support us on Saturdays and Mondays. This is a great opportunity to gain experience in a fast-paced environment, with the possibility of extending or returning for future projects depending on business needs.
Location: Chippenham
Job Type: Permanent Contract - Part-time
Pay: £12.71 per hour (paid monthly)
Expected hours: 15 hours per week, Saturdays and Mondays- 9am to 5pm (overtime opportunities)
Key Responsibilities- Reporting to the supervisor, your role will be to deal with new and regular customers on the phone, to handle service enquiries.
- You may also be allocated to help in the warehouse to prepare customer orders for delivery by our team of drivers.
- Handling both incoming and outgoing sales calls and dealing with customer queries and complaints in a friendly and professional manner.
- Being able to match products and services to a customer's needs, in turn providing an effective and efficient service.
- Working as part of the branch team, you will deliver excellent customer care and online assistance for customers.
- To be proactive and enthusiastic with a passion for sales and offering high quality customer service to customers.
- A clear telephone voice and good telephone manner are essential.
- Many of our customers are older people, so you will need to be an excellent communicator, with good customer service skills.
- Attention to detail, patience, accuracy, ability to meet sales goals and data entry skills are required.
- To be IT literate with Microsoft Word & Excel skills, although not essential.
- Working knowledge of SAP system would be an added advantage.
- Full training provided.
- Great career progression as part of a growing business with over 40 sites across UK and Europe.
- Discounted or free food on-site.
- Parking.
- Great holiday entitlement and many more.
If you are looking to start your Sales career, this is the job for you! Apply today and be part of our growing business that performs an invaluable service to local communities!
Customer Care Representative, Customer Care Representative in Chippenham employer: Pilgrims Europe
At Pilgrim's Europe/Oakhouse Foods, we pride ourselves on being an excellent employer that values our team members and their growth. Located in Chippenham, we offer a supportive work culture with full training, opportunities for career progression, and the chance to make a meaningful impact in local communities. Enjoy benefits such as discounted or free food, on-site parking, and generous holiday entitlement while working in a dynamic environment that fosters enthusiasm and customer care.
