Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install and maintain food-to-go equipment while training customers on its use.
- Company: Join a fast-growing brand in the food industry with a supportive team.
- Benefits: Gain hands-on experience, develop practical skills, and enjoy independence in your role.
- Other info: Enjoy a dynamic field-based role with opportunities for personal and professional development.
- Why this job: Build strong customer relationships and progress into sales roles for career growth.
- Qualifications: Customer-focused attitude and problem-solving skills; experience in installation is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Department: Sales
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Location: Field-based (travel across the Midlands, the North and Scotland)
Reporting to: Sales Support Manager
About the Role
We're looking for a hands-on and customer-focused Installation Specialist to support the growth of the Rollover brand across the Midlands, the North and Scotland. This is a field-based, customer-facing role where you'll be responsible for installing, maintaining and repairing food-to-go equipment, as well as delivering professional training to customers on equipment use and food preparation. This role is also a proven stepping stone into Sales — many of our Installation Specialists have successfully progressed into sales positions, making it a fantastic opportunity for anyone looking to build commercial experience and develop their career within Pilgrim's Europe. You'll play a key role in ensuring our customers have a smooth, reliable experience — helping them get the most out of our products while representing the Rollover brand to the highest standards.
What You'll Be Doing
- Work proactively with account teams to plan and complete customer installations
- Install Rollover equipment to a high, consistent standard within agreed SLAs
- Deliver clear, engaging training on equipment use and food preparation
- Carry out a wide range of on-site equipment repairs and maintenance
- Ensure all food safety and preparation procedures are clearly communicated
- Complete job sheets, service logs and training records accurately
- Maintain and update customer records using systems such as Repsly
- Build strong relationships with customers and internal teams
- Manage your own diary effectively across multiple locations
What Success Looks Like
- High-quality, first-time-right installations
- Strong customer feedback and engagement
- Equipment uptime and reliability maintained
- Accurate records and clear communication with account teams
- Efficient planning and delivery across your territory
What We're Looking For
- A confident, customer-focused individual who enjoys working face-to-face with clients
- Comfortable working in a fast-paced, field-based environment
- Strong problem-solving skills with a practical, hands-on approach
- Self-motivated and proactive, with the ability to manage your own workload
- Good communication skills and the ability to explain processes clearly
- Positive attitude and strong ownership mindset
- Experience in equipment installation, maintenance or food-to-go environments is advantageous but not essential.
Values & Behaviours
- Ownership: Takes responsibility for delivering high standards and customer satisfaction
- Determination: Finds solutions and gets the job done
- Simplicity: Keeps things clear, practical and effective
Why Join Us?
- Work in a varied, hands-on role with real independence
- Be the face of a fast-growing, well-known brand
- Build strong relationships with customers across your region
- Develop practical skills in equipment, training and customer service
- Join a supportive team within a leading food business
Ready to Get Started?
If you enjoy working on the road, solving problems and delivering great service to customers, this is a fantastic opportunity to build a rewarding, hands-on career.
Installation Specialist - North in Basingstoke employer: Pilgrims Europe
Contact Detail:
Pilgrims Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Specialist - North in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential employers on LinkedIn. The more people you know, the better your chances of landing that Installation Specialist gig.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, be ready to talk about your skills and how they fit the role. Show them you're not just another applicant, but someone who can really make a difference.
✨Tip Number 3
Be proactive! If you see an opportunity, don’t wait for it to come to you. Follow up on applications, ask for informational interviews, and show your enthusiasm for the role. It’s all about making yourself stand out!
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. Plus, it shows you’re genuinely interested in joining our team and being part of the Rollover brand.
We think you need these skills to ace Installation Specialist - North in Basingstoke
Some tips for your application 🫡
Read the Job Description Carefully: Before you dive into your application, take a moment to really understand what we're looking for. Make sure you align your skills and experiences with the key responsibilities and requirements mentioned in the job description.
Show Off Your Customer Focus: Since this role is all about being hands-on and customer-facing, highlight any relevant experience you have in customer service or similar roles. We want to see how you’ve made a positive impact on customers in the past!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your personality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pilgrims Europe
✨Know Your Equipment
Before the interview, make sure you have a solid understanding of the food-to-go equipment you'll be working with. Familiarise yourself with common installation and maintenance processes, as well as any relevant safety standards. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Skills
Since this role is customer-facing, be prepared to discuss your experience in building relationships and providing excellent service. Think of specific examples where you've gone above and beyond for a client. This will demonstrate your customer-focused mindset and ability to represent the Rollover brand effectively.
✨Demonstrate Problem-Solving Abilities
Be ready to talk about challenges you've faced in previous roles and how you resolved them. The interviewer will want to see your practical, hands-on approach to problem-solving, so share stories that highlight your determination and resourcefulness in tricky situations.
✨Plan Your Journey
As this is a field-based role, it's essential to show that you can manage your time and travel effectively. Discuss how you would plan your installations and training sessions across multiple locations. This will reflect your organisational skills and ability to handle a varied workload, which are key for success in this position.