Job Description Junior Workforce Solutions Specialist \n We're looking for a Junior Workforce Solutions Specialist to support critical workforce management systems, including UKG Kronos, SAP ECP Payroll and Access Control platforms. \n What You'll Do \n \n Provide first and second-line support for Kronos, SAP Payroll and Access Control systems \n Manage incidents, service requests and access requests through the Service Desk \n Monitor and resolve tickets within agreed SLAs \n Support user administration, data updates and system maintenance \n Assist with reporting, data analysis and issue investigation \n Support system upgrades, testing, implementations and change initiatives \n Contribute to process improvements and service delivery enhancements \n \n What You'll Bring \n \n Experience supporting business applications or enterprise systems \n Strong customer service and Service Desk experience \n Excellent analytical and problem-solving skills \n Good Excel skills, including lookups, pivots and data validation \n \n Desirable: \n \n Experience with UKG Kronos \n Exposure to SAP Payroll / SAP ECP \n Knowledge of HR, Payroll or Workforce Management processes \n Experience supporting Access Control systems \n \n \n JBRP1_UKTJ
Junior Workforce Solutions Specialist in Banbridge employer: Pilgrims Europe
At Pilgrim's Europe, we pride ourselves on being an excellent employer, offering a collaborative and supportive work culture that prioritises food safety and quality excellence. Our team in Attleborough benefits from continuous professional development opportunities, competitive remuneration, and a commitment to innovation in food safety practices, making it a rewarding place to grow your career.
