At a Glance
- Tasks: Make outgoing calls, handle customer queries, and assist in the warehouse.
- Company: Join Pilgrim's Europe/Oakhouse Foods, a growing business with over 40 sites across the UK and Europe.
- Benefits: Enjoy full training, career progression, discounted food, on-site parking, and generous holiday entitlement.
- Other info: Perfect for high school and college students looking for a dynamic work environment.
- Why this job: Kickstart your sales career while making a positive impact in local communities.
- Qualifications: Proactive attitude, clear communication skills, attention to detail, and basic IT literacy required.
The predicted salary is between 22700 - 30000 £ per year.
Job Title: Telesales
Location: Exeter
Job Type: Permanent contract, Full time
Pay: £12.21 per hour (paid monthly)
Expected hours: 37.5 hours per week, Monday to Friday - 9am to 5pm
Key Responsibilities:
- Reporting to the supervisor, your role will be to deal with new and regular customers on the phone, to handle service enquiries
- You may also be allocated to help in the warehouse to prepare customer orders for delivery by our team of drivers.
- Handling both incoming and outgoing sales calls and dealing with customer queries and complaints in friendly and professional manner
- Being able to match products and services to a customer\'s needs, in turn providing an effective and efficient service
- Working as part of the branch team, you will deliver excellent customer care and online assistance for customers.
- to be proactive and enthusiastic with a passion for sales and offering high quality customer service to customers
- a clear telephone voice and good telephone manner are essential.
- Many of our customers are older people, so you will need to be an excellent communicator, with good customer service skills
- to have attention to details, patience, accuracy, ability to meet sales goals and data entry skills are required.
- to be IT literate with Microsoft word & excel skills, although not essential.
- Working knowledge of SAP system would be an added advantage.
- full training provided
- great career progression as part of a growing business with over 40 sites across UK and Europe
- discounted or free food
- on-site parking
- great holiday entitlement
- and many more
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Telesales Agent in Cambridge employer: Pilgrim's Europe
At Pilgrim's Europe/Oakhouse Foods, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters growth and development. Located in Exeter, our Telesales team enjoys comprehensive training, career progression opportunities, and a range of benefits including discounted food and generous holiday entitlement, all while contributing to a business that serves local communities with dedication and care.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Agent in Cambridge
✨Tip Number 1
Familiarise yourself with the products and services offered by StudySmarter. Understanding what we provide will help you tailor your conversations with potential customers, making you more effective in matching their needs.
✨Tip Number 2
Practice your telephone communication skills. Since a clear voice and good manner are essential for this role, consider role-playing with friends or family to build your confidence and refine your approach.
✨Tip Number 3
Research common customer queries and complaints related to telesales. Being prepared with solutions will not only impress your supervisors but also enhance your ability to provide excellent customer service.
✨Tip Number 4
Show enthusiasm for sales during your interactions. A proactive attitude can set you apart from other candidates, so be sure to convey your passion for helping customers and achieving sales goals.
We think you need these skills to ace Telesales Agent in Cambridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in sales and customer service. Emphasise any previous roles where you handled phone calls or dealt with customer queries, as this is crucial for the Telesales Agent position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for sales and your ability to communicate effectively. Mention specific skills that align with the job description, such as your clear telephone voice and attention to detail.
Showcase Your Communication Skills:In your application, provide examples of how you've successfully communicated with customers in the past. This could include resolving complaints or upselling products, which are key responsibilities for the role.
Highlight IT Proficiency:If you have experience with Microsoft Word, Excel, or SAP, be sure to mention it in your application. Even if it's not essential, showing familiarity with these tools can set you apart from other candidates.
How to prepare for a job interview at Pilgrim's Europe
✨Show Your Enthusiasm for Sales
Make sure to express your passion for sales during the interview. Share examples of how you've successfully engaged with customers in the past and highlight your proactive approach to upselling.
✨Demonstrate Excellent Communication Skills
Since you'll be dealing with a variety of customers, especially older individuals, it's crucial to showcase your clear telephone voice and good telephone manner. Practice articulating your thoughts clearly and confidently.
✨Prepare for Customer Scenarios
Anticipate common customer queries and complaints that you might encounter in the role. Prepare responses that demonstrate your problem-solving skills and ability to provide effective solutions.
✨Familiarise Yourself with Relevant Technology
While not essential, having a basic understanding of Microsoft Word, Excel, and possibly SAP can set you apart. If you have experience with these tools, be ready to discuss how you've used them in previous roles.
