Transport Planner & Analyst in Boston

Working Pattern: Monday to Sunday (excluding Saturday) on a two-week rota.

About Pilgrim Foodservice: Pilgrim Foodservice is a family-owned business, founded in 1980 and based in Boston, Lincolnshire. We are now one of the UK's leading foodservice wholesalers, supplying thousands of independent businesses across the country. From restaurants and cafés to schools, care homes and takeaways, we pride ourselves on reliable service, great products, and long-term relationships with our customers.

The Role: We are looking for an organised and commercially minded Transport Planner & Analyst to join our Transport team in Boston. This is a key role responsible for planning and optimising delivery routes, ensuring efficient vehicle utilisation, maintaining excellent customer service levels, and supporting the continued growth of the business. Working closely with drivers, sales teams and operational departments, you will use data, planning systems and commercial awareness to maximise route profitability whilst ensuring compliance with driver hours and transport regulations.

What You Will Be:

• Planning and optimising delivery routes to improve efficiency and profitability.
• Monitoring route performance, mileage and vehicle utilisation.
• Ensuring compliance with driver hours and working time regulations.
• Analysing customer delivery performance and resolving service issues.
• Making tactical route adjustments to accommodate changing customer requirements.
• Planning driver allocations and labour requirements.
• Supporting new customer onboarding by assessing route capacity and delivery requirements.
• Working closely with Sales to support business growth and route development.
• Liaising with drivers and other departments to ensure smooth day-to-day operations.
• Producing analysis and recommendations to improve route profitability and service levels.
• Supporting the implementation and development of transport systems and technology.

What We Are Looking for:

• Previous transport planning experience is essential.
• Strong analytical and problem-solving skills.
• Experience working within a transport, logistics or distribution environment.
• Good customer service skills and commercial awareness.
• Excellent communication skills, both written and verbal.
• Strong IT skills, including Microsoft Excel, Word and Outlook.
• Ability to work accurately under pressure and manage multiple priorities.
• CPC qualification would be advantageous.
• Category C (Cat C) driving licence would be advantageous, but is not essential.

What's In It For You: In return for your hard work, we offer a strong benefits package including:

• Full-time, permanent contract.
• Death in Service benefit (minimum 2x salary).
• Staff discount across our full product range.
• Christmas loyalty reward – 10% back on what you spend with us to use for your Christmas shop.
• Refer a Friend bonus scheme.
• Wellbeing support through GroceryAid.
• Cycle to Work scheme (save up to 47%).
• Discounted gym membership.
• Real opportunities for progression within the business.