Business Office Manager

Tice Valley Post Acute is seeking an experienced and motivated Business Office Manager to oversee and support the facility's business office operations. The ideal candidate will have prior Skilled Nursing Facility (SNF) experience and a strong background in Medicare, Medi-Cal/Medicaid, and HMO billing within a healthcare environment. This leadership role is responsible for maintaining efficient business office systems, supervising staff, and ensuring accurate billing, collections, and financial processes.

Essential Duties And Responsibilities

• Obtain managed care and Medi-Cal/Medicaid authorizations, including bed hold authorizations.
• Assist with management of resident trust funds, including preparation and distribution of monthly statements.
• Supervise business office staff, including coaching, performance management, and disciplinary actions as necessary.
• Maintain daily census records and report resident status changes.
• Attend stand-up meetings and other facility meetings as requested by the Administrator.
• Assist residents and families with Medi-Cal/Medicaid application processes.
• Prepare TARS and related documentation as needed.
• Track Medi-Cal/Medicaid redeterminations and ensure timely follow-up.
• Participate in billing and payment processes, including preparation of bank deposits.
• Conduct collection activities and follow-up on outstanding accounts and bad debt.
• Schedule, assign, and monitor work activities to ensure operational requirements are met.
• Collaborate with facility leadership to support financial goals and regulatory compliance.
• Maintain confidentiality and ensure compliance with all federal, state, and company policies.

Qualifications Required:

• Minimum of 2 years of Business Office Manager experience in a Skilled Nursing Facility (SNF) or long-term care setting.
• Strong knowledge of Medicare, Medi-Cal/Medicaid, managed care, and HMO billing.
• Experience with collections, accounts receivable, resident trust accounts, and census management.
• Supervisory or management experience.
• Excellent organizational, communication, and problem-solving skills.
• Proficiency with healthcare billing systems and Microsoft Office applications.

Preferred:

• Experience with PointClickCare or similar healthcare software.
• Knowledge of California healthcare reimbursement regulations.

Benefits

• Competitive salary: $80,000 - $100,000 annually
• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k) Retirement Plan
• Professional Development Opportunities
• Supportive Team Environment

Apply today to join our team and make a meaningful impact in the lives of our residents. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.