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- Tasks: Help clients optimise their experience with our AI-powered business planning platform.
- Company: Join Pigment, a fast-growing SaaS company redefining business planning.
- Benefits: Competitive salary, stock options, free health insurance, and gym access.
- Why this job: Be a product champion and make a real impact for strategic clients.
- Qualifications: 6 years in a technical, client-facing role with strong EPM modelling experience.
- Other info: Dynamic team culture focused on innovation and collaboration.
The predicted salary is between 43200 - 72000 £ per year.
Join Pigment: The AI Platform Redefining Business Planning. Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.
As part of the Success Advisory team, you’ll work closely with our strategic clients to help them optimize their Pigment experience. A product champion with both strong technical abilities and client-facing acumen, you’ll deliver exceptional service to demonstrate the full value of the Pigment platform.
Additional Responsibilities:- Align with our Customer Success teams to build strategies that consider clients’ roadmap and challenges.
- Be the trusted advisor to our most strategic clients regarding technical topics, ranging from performance best practices to Pigment multidimensionality concepts.
- Run audits on our clients’ workspaces.
- Enrich and maintain our Success Plan offering to uphold industry standards of excellence.
- Collaborate with Product & R&D to identify areas of opportunity for product enhancements.
- 6 years of experience as a Solution Architect or a similar technical, client-facing role.
- Comfort and confidence in client-facing interactions, whether with client administrators or C-Suite executives.
- Strong EPM modeling experience.
- Ability to quickly identify a technical challenge and communicate solutions to clients.
- Proven ability to lead multiple projects with internal & external stakeholders.
- Experience with finance processes or other use cases (such as supply chain, SPM, Workforce).
- Experience in data analysis, data flows & connections (SQL, API).
- Competitive package.
- Stock options to ensure you have a stake in Pigment's growth.
- The best health insurance with Alan Blue entirely free for you and your family.
- Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility.
- Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France.
- High-end equipment (based on stock/availability) to do your work in the best conditions.
- Thrive Together: We can only win as a team.
- Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day.
- Go for it: We are biased towards action.
- Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy.
- Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world.
Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws.
Technical Account Manager - London employer: Pigment
Contact Detail:
Pigment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager - London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Pigment on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Pigment's platform inside out. Familiarise yourself with their features and how they help clients. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Technical Account Manager. Highlight your technical skills and client-facing experience to show you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Pigment team.
We think you need these skills to ace Technical Account Manager - London
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your technical expertise in your application. We want to see how your experience aligns with the role of a Technical Account Manager, especially your EPM modelling and data analysis skills.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect how your background fits with Pigment’s mission and values. We love seeing candidates who understand our culture and can demonstrate their passion for innovation.
Be Client-Focused: Since this role involves client interactions, emphasise your experience in client-facing roles. Share examples of how you've successfully managed relationships and solved technical challenges for clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive—just what we like to see!
How to prepare for a job interview at Pigment
✨Know Your Stuff
Make sure you have a solid understanding of Pigment's platform and its features. Brush up on technical topics like EPM modelling and data analysis, as you'll need to demonstrate your expertise in these areas during the interview.
✨Showcase Your Client-Facing Skills
Since this role involves interacting with clients, practice articulating complex technical concepts in a way that's easy for non-technical stakeholders to understand. Think about examples from your past experiences where you've successfully communicated solutions to clients.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific client challenges or technical issues. Prepare by thinking through potential scenarios related to performance best practices or product enhancements, and be ready to discuss your thought process.
✨Align with Company Values
Familiarise yourself with Pigment's core values, such as 'Thrive Together' and 'Champion our Customers'. Be prepared to share how your personal values align with theirs and provide examples of how you've embodied these principles in your previous roles.
