Programme of Works Coordinator Remote in London

LondonBusiness – Business /Full Time /HybridJoin Pigment: The AI Platform Redefining Business PlanningPigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. We help our go-to-market teams ramp faster, adapt quickly, and execute with confidence. to enable the most in-demand GTM organization in the world, where top talent comes to do the best work of their careers, and does it. Recently redesigned from a fragmented, two-tier program into a consistent 3-day, remote-first experience run in parallel for EMEA and NAMER cohorts, POP is a first-class new hire program and one of the most visible expressions of Pigment's culture. This role sits at the intersection of program operations and culture-building: you'll own the run-of-show for every cohort, keep EMEA and NAMER tracks running comparably and in parallel without collisions, coordinate a roster of internal facilitators, and continuously improve the experience against hard data — satisfaction, session engagement, content engagement, facilitator efficacy, social amplification, and a capstone AI competency assessment across Pigment's agentic tools. You'll thrive in this role if you're a precise operator who can hold a lot of moving parts (facilitators, time zones, vendors, content) without dropping any of them, and if you know how to cultivate a great participant experience while making a program leaner and more scalable. What you'll doOwn end-to-end delivery of POP for every cohort: scheduling, facilitator coordination, run-of-show management, logistics, and post-session measurementKeep EMEA and NAMER cohorts running in parallel, managing the shared global anchor sessions (Founder Q&A, Closing Circle) and each region's distinct constraints (e.g.: EMEA's sequential regional benefits tracks; NAMER's 8am PST floor)Coordinate in-person exceptions — e.g: R&D/Product new hires and any Paris-local hires attending in Paris — including stakeholder alignment with R&D leadershipManage the facilitator roster and vendor relationships (e.g., regional benefits facilitators, LetterAI, swag/Sendoso vendor) and resolve open content items with their ownersMaintain and evolve the multi-day curriculum while supporting facilitator guides, timing constraints, and content pillars ("Why Anything?", "across in-person, hybrid, virtual, and asynchronous formatsOwn measurement: satisfaction and engagement tracking, social media post growth, and the capstone AI competency assessment; turn results into a continuous improvement loopOrchestrate monthly local hub socials (Austin, NYC, Toronto, San Francisco, London) that extend the onboarding experience for remote hiresBuild clean, durable operating documentation so POP can run consistently without depending on any one person's institutional knowledge, and close the current gaps in post-onboarding handoff to managersPartner with the People team, GTM leadership, and cross-functional stakeholders (R&D, Legal, Product Marketing, Finance and Professional Services) to keep content current and the program aligned to business prioritiesWho you'll work withYou'll report into GTM Enablement leadership and work closely with: UK, France, DACH tracks)Thought leadership from across the companyR&D/Product stakeholders in Paris for Day 1 in-person sessionsPeople team and HRBPs, for probation and manager-accountability touchpointsVendors supporting swag and new hire experience logisticsWho you are5+ years in Enablement, People/L&D, program management, or an adjacent operational role, with a track record of owning a recurring program end-to-endA strong program operator who thrives on detail: someone who tracks scheduling dependencies, facilitator counts, and time-zone constraints proactively rather than reactivelyComfortable running two parallel workstreams (EMEA/NAMER) all simultaneously incorporating regional nuance into each geo-specific deliveryA clear, concise verbal and written communicator across audiences — executive updates, facilitator coordination, and warm, participant-facing communicationsData-informed: comfortable turning feedback and assessment data into concrete program changesExperienced with (or quick to learn) tools such as Google Docs/Drive, Excel, LMSs, HRIS (e.g.: Padlet)Genuinely energized by new hire experience and culture-building, not just logisticsNice to haveExperience running onboarding, enablement, or training programs across multiple regions/time zonesFamiliarity with vendor management for swag/gifting platforms (e.g.: Take full, confident ownership of POP operations from the redesign team with no drop in qualityRun EMEA and NAMER cohorts in parallel smoothly, cohort after cohort, with tightening timing and fewer open itemsClose out inherited open items (e.g., outstanding content placeholders, vendor decisions) and put durable owners and documentation in placeShow measurable improvement in satisfaction, engagement, and capstone AI competency assessment resultsStrengthen the post-onboarding handoff to managers, improving manager accountability in the 30/45/90/120-day windowWhy PigmentPigment is building with ambition. We move quickly, think in systems, and care deeply about quality. This may include verification of employment history, education, and, where legally permitted, criminal records. We believe diversity is a strength and fosters innovation. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.