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- Tasks: Lead community engagement and customer marketing initiatives to boost brand loyalty.
- Company: A top AI business planning platform in Greater London.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on customer advocacy and community building.
- Qualifications: 10+ years in B2B tech customer marketing with strong analytical and storytelling skills.
- Other info: Be part of an innovative environment focused on strategic business decisions.
The predicted salary is between 43200 - 72000 £ per year.
A leading AI business planning platform in Greater London is seeking a Head of Community and Customer Marketing. This strategic role involves leading customer advocacy efforts, building community ties, and driving marketing initiatives to enhance brand engagement.
The ideal candidate will have over 10 years of experience in customer marketing within B2B tech and possess strong analytical and storytelling skills.
Join a dynamic team dedicated to innovative growth and empowering strategic business decisions.
Head of Community & Customer Growth employer: Pigment
Contact Detail:
Pigment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Community & Customer Growth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your storytelling skills! When you get the chance to chat with hiring managers, share your experiences in a way that highlights your impact. Make them see how you can drive community growth and customer engagement.
✨Tip Number 3
Research the company culture! Before any interview, dive deep into their values and mission. This will help you tailor your answers and show that you're not just a fit for the role, but for the team too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our innovative team.
We think you need these skills to ace Head of Community & Customer Growth
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us see your enthusiasm for building communities. Share any relevant experiences where you've successfully engaged customers or fostered connections. We love seeing candidates who genuinely care about community growth!
Highlight Your Analytical Skills: Since this role involves driving marketing initiatives, make sure to showcase your analytical prowess. Include examples of how you've used data to inform your strategies and decisions in previous roles. We want to know how you can leverage insights to enhance brand engagement!
Tell a Compelling Story: Your application is your chance to tell your story! Use storytelling techniques to weave your experiences into a narrative that highlights your journey in customer marketing. We appreciate candidates who can communicate their impact in a relatable way.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of all applications. Plus, you’ll get to see more about our culture and values while you’re at it!
How to prepare for a job interview at Pigment
✨Know Your Audience
Before the interview, research the company’s community and customer marketing strategies. Understand their brand voice and values so you can align your answers with what they’re looking for. This shows that you’re genuinely interested in the role and have done your homework.
✨Showcase Your Storytelling Skills
As a Head of Community & Customer Growth, storytelling is key. Prepare examples from your past experiences where you successfully engaged customers or built community ties. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Demonstrate Analytical Thinking
Be ready to discuss how you’ve used data to drive marketing initiatives in previous roles. Bring specific metrics or case studies that highlight your analytical skills and how they contributed to customer growth. This will show that you can make data-driven decisions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your interest in the role and the company. Inquire about their current community engagement strategies or how they measure success in customer marketing. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
