At a Glance
- Tasks: Lead the transition of HR and Finance services to a new outsourcing partner.
- Company: Join Pigment, a dynamic change consultancy with a collaborative culture.
- Benefits: Competitive pay, remote work flexibility, and impactful projects.
- Other info: Opportunity for growth in a fast-paced, supportive environment.
- Why this job: Make a real difference in complex programmes that matter.
- Qualifications: Experience in BPO transition and strong stakeholder management skills.
The predicted salary is between 70000 - 90000 £ per year.
Business Process Outsourcing (BPO) Transition & Mobilisation Consultant - HR & Finance Shared Services
London - Predominantly remote with a couple of client facing sessions
£700 - £800 inside
Pigment is a change and transformation consultancy. We partner with other consultancies to deliver a 'one team approach' for solving complex change across sectors including Central and Local Government, Defence and National Security, Transport and Finance.
We are seeking a highly experienced Business Process Outsourcing (BPO) Transition & Mobilisation Consultant to lead the successful transition of HR and Finance Shared Services operations from an incumbent provider to a new strategic outsourcing partner. This is a critical role requiring a seasoned Business Process Outsourcing (BPO) consultant with a proven track record of delivering complex transition, transformation, and mobilisation programmes within large-scale shared services environments. You will be fostering and managing strong stakeholder relationships, serving as a trusted advisor, maintaining a deep understanding of our clients' business needs.
This role will suit a hands-on consultant who thrives in complex environments, can quickly establish credibility with senior stakeholders, and has the experience to navigate the challenges of transitioning critical business services while maintaining operational performance.
Areas of Responsibilities
- Lead the end-to-end transition and mobilisation of HR and Finance Shared Services from the incumbent BPO provider to the newly appointed partner.
- Develop and execute transition plans, governance frameworks, risk mitigation strategies, and mobilisation roadmaps.
- Manage stakeholder engagement across client, incumbent supplier, and incoming provider organisations.
- Ensure operational continuity, service stability, and successful knowledge transfer throughout the transition lifecycle.
- Drive programme governance, reporting, issue resolution, and executive communications.
- Coordinate cross-functional workstreams including HR Operations, Payroll, Finance Operations, Procure-to-Pay, Record-to-Report, and associated support functions.
- Support readiness assessments, service acceptance criteria, and go-live activities.
Ideal Background
- Consulting experience within a leading management consultancy, outsourcing provider, or specialist transformation practice.
- Experience across large-scale business services transformation, shared services, GBS, or outsourcing programmes.
- Familiarity with transition methodologies, TOM design, service integration, and change management.
If you are a consultant who operates with limited oversight and has successfully delivered BPO transition and mobilisation programmes, we'd love to hear from you.
Why Pigment?
You'll work across high impact, complex programmes where your work matters. At Pigment, collaboration is at the heart of everything we do; we value people who can challenge and deliver, while working seamlessly across a blended delivery team.
If you'd like to know more, please apply directly or to [contact information] and one of our team will be in touch to discuss.
RSG Plc is acting as an Employment Business in relation to this vacancy.
Business Process Outsourcing Transition Consultant in London employer: Pigment Consulting
At Pigment, we pride ourselves on being an exceptional employer that fosters a collaborative and dynamic work culture. Our predominantly remote working model allows for flexibility while engaging in high-impact projects across various sectors, providing ample opportunities for professional growth and development. Join us to be part of a team that values innovation and teamwork, ensuring your contributions make a meaningful difference in the world of business transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Business Process Outsourcing Transition Consultant in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Business Process Outsourcing Transition Consultant at Pigment Consulting!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Pigment Consulting or be willing to refer you for that Business Process Outsourcing Transition Consultant position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Pigment Consulting who’s on the lookout for their next Business Process Outsourcing Transition Consultant star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Business Process Outsourcing Transition Consultant role at Pigment Consulting!
We think you need these skills to ace Business Process Outsourcing Transition Consultant in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Pigment Consulting. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Pigment Consulting
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Pigment Consulting. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
