At a Glance
- Tasks: Lead a passionate team and create a welcoming store environment.
- Company: Join Piglet in Bed, a brand focused on natural comfort and community.
- Benefits: Enjoy 50% off products, 33 days holiday, and wellness perks.
- Other info: Opportunity to make a real impact in your local community.
- Why this job: Be part of a growing team that values creativity and teamwork.
- Qualifications: People person with leadership skills and a passion for learning.
The predicted salary is between 34000 - 34000 £ per year.
At Piglet in Bed, we're on a mission to become the home of long-lasting, natural comfort. Dreamt up in 2017 from our Founder Jess’ Mother’s garden shed in West Sussex, Piglet in Bed began with a simple idea: the best homes aren’t perfect, they’re personal. What started as a small collection of linen bedding has grown to include new fabrics and unmistakably ‘Piglet’ designs, complemented by our curated selection of sleepwear and homewares. But one thing hasn’t changed: our focus on the incredible team who make Piglet happen. As our team grows, we still like to keep the calendar full of socials, competitions, and chances to see each other. Teamwork is at the heart of everything we do, so we're very excited that you're considering joining us!
Role: Store Manager
Location: Harrogate
Remote Status: On site
Annual Salary: £34,000 FTE
Hours: 37.5 per week, but we will also consider part time hours for this role
What you'll be getting up to
- Teamwork: You’ll be a key member of the Piglet in Bed team, representing your store within the business. You’ll communicate broadly to ensure that your store team are in the loop on business updates, and that the HQ team feel connected with what’s happening in your store. You’ll build and develop a passionate team, who in turn will embody the Piglet in Bed values and build their own community in your local area. You’ll be responsible for the wellbeing and safety of your team, and your customers. You’ll communicate regularly with our retail operations team, as well as building relationships with your fellow store managers to provide peer support. You’ll motivate and inspire your team, ensuring everybody understands targets and performance, and understands their role in success.
- Trading: You’ll be ultimately responsible for the success of the store. You’ll get to know your customers and understand what works and what doesn’t. You’ll become an expert on our product range, engaging with shoppers to answer queries, give advice and share inspiration. You’ll familiarise yourself with the brand story and deliver consistently on brand guidelines. You’ll think innovatively, and be unafraid to bring new ideas to the table. You’ll oversee reporting, and liaise with the HQ team if you foresee any issues or opportunities. You’ll immerse yourself in the local community, ensuring our space becomes much more than just a shop. You’ll maximise sales and drive profitability through strong commercial management, alongside controlling costs. You’ll be responsible for our physical space, ensuring it is clean, secure and safe; and beyond that making sure it is a lovely place to be – both for our customer and our team.
- Who we're looking for: You’ll need to be a real people person; the kind to put a smile on shoppers’ faces, even if they don’t make a purchase. You’ll need to be a confident leader; unafraid to make tough decisions when needed, and lead by example. You’ll need to be self motivated; a great deal of this role will be working independently. Communication is essential in this role, as a distributed team, we need to ensure information and ideas are free flowing. You’ll need to be passionate. You don't need to join us with an in depth knowledge of the brand or homeware; we'll teach you everything, as long as you're eager to learn. You'll need to be creative. You’ll have a front row seat to spot trends amongst our in store shoppers; both who they are (or aren’t!) and how they shop, and you’re likely to be best placed to share ideas on what we could do better.
What it’s like to work at Piglet in Bed: We offer a generous 50% discount on our products and plenty of chance to get your hands on treats (birthdays, piglet of the month, photo competitions and product sweepstakes). Piglet in Bed offers 33 days of holiday annually (pro rata for part time staff), alongside 2 paid days for volunteering. You’ll get access to our reward and wellbeing platform, which gives access to discounts on 100s of retailers, an online GP, support services and financial rewards, as well as life assurance cover.
What's next? If this sounds like the role for you, apply now by submitting your CV below. Your personality is way more important to us than perfect grammar, so please consider not using AI in your application – we just want to get to know the authentic you! All applicants must have the right to work in the UK as Piglet in Bed are unable to sponsor or transfer any visa applications at this time.
Store Manager - Harrogate employer: Piglet in Bed
At Piglet in Bed, we pride ourselves on fostering a supportive and collaborative work environment where teamwork is at the core of our values. As a Store Manager in Harrogate, you'll enjoy competitive benefits including a generous discount on our products, 33 days of holiday, and enhanced family leave, all while being part of a mission-driven company that values personal connections and community engagement. We are committed to your growth and well-being, ensuring you have the resources and support needed to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Harrogate
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Piglet in Bed, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Piglet in Bed!
We think you need these skills to ace Store Manager - Harrogate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Piglet in Bed, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Piglet in Bed and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Piglet in Bed that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Piglet in Bed
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
