Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable shopping experiences in a luxury chocolate boutique.
- Company: Join the prestigious Maison Pierre Marcolini team in London.
- Benefits: Competitive pay, dynamic work environment, and opportunities for personal growth.
- Why this job: Be part of a luxury brand and share your passion for fine chocolate with discerning clients.
- Qualifications: Experience in luxury retail or gastronomy, with a love for chocolate and customer service.
- Other info: Collaborative team atmosphere with flexible working hours.
The predicted salary is between 24000 - 36000 £ per year.
Join Maison Pierre Marcolini's new London boutique as a Sales Associate and Chocolate Consultant, where you will deliver exceptional service in a luxury gastronomy environment. This role combines client-facing expertise with operational excellence, positioning you at the heart of our brand's commitment to artisanal excellence and personalized hospitality. You will welcome discerning clients, guide them through our premium chocolate, pastry, and confectionery collections, and create memorable shopping experiences that reflect Pierre Marcolini's heritage of haute chocolaterie.
Your day-to-day responsibilities will span customer engagement, sales achievement, visual presentation, and inventory management, all within a dynamic and supportive team environment.
Key Responsibilities- Welcome and assist clients with warmth and professionalism, providing personalized and memorable shopping experiences that reflect the luxury positioning of Maison Pierre Marcolini.
- Contribute actively to sales targets and develop strong, long-term relationships with a discerning clientele through attentive service and product knowledge.
- Maintain and uphold the boutique's high standards of presentation, visual merchandising, and luxury ambiance consistent with the Pierre Marcolini brand identity.
- Support restocking, visual displays, and product presentation with care and creativity to ensure an inviting retail environment.
- Efficiently manage orders, coordinate deliveries, and oversee inventory control to ensure smooth operational flow.
- Maintain a clean, organized, and safe boutique environment that meets health, safety, and brand standards.
We are looking for candidates who combine genuine passion for luxury gastronomy with proven retail or hospitality expertise. The ideal Sales Associate will be a natural communicator with a customer‑centric mindset, capable of translating product knowledge into compelling conversations that resonate with affluent clientele. You should bring at least one year of relevant experience in luxury retail or gastronomy, with a particular appreciation for fine chocolate, premium confectionery, and exceptional service. A barista background or experience in preparing and serving high‑quality beverages is a significant asset that will enhance your ability to engage clients and contribute to our boutique's premium positioning.
Experience & Expertise Required- Minimum 1 year of experience in a similar role, with luxury retail or gastronomy background preferred.
- Barista experience or demonstrated passion for preparing and serving high‑quality coffee and premium hot beverages—a strong plus.
- Proven product knowledge and genuine enthusiasm for chocolate, fine food, and artisanal confectionery.
- Fluency in English; additional languages are highly valued.
- Strong interpersonal skills and a customer‑centric mindset that prioritizes client satisfaction and relationship building.
- Energetic, enthusiastic, and genuinely team‑spirited, with a collaborative approach to achieving shared goals.
- Well‑organized, reliable, and detail‑oriented, with the ability to manage multiple tasks and maintain high standards simultaneously.
- Professional demeanor and adaptability, with flexibility to work weekends and varying schedules as required.
Your contribution will directly shape the client experience at our flagship London location, helping establish Maison Pierre Marcolini's reputation for exceptional service and luxury retail excellence. Success in this role is measured by client satisfaction, sales achievement, and your ability to embody the artisanal values and premium standards that define our brand.
Sales Associate / Chocolate Consultant – Maison Pierre Marcolini employer: Pierre Marcolini - Chocolatier
Contact Detail:
Pierre Marcolini - Chocolatier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate / Chocolate Consultant – Maison Pierre Marcolini
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Maison Pierre Marcolini's history, products, and values. This knowledge will help you connect with clients and show your genuine passion for luxury gastronomy.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to enhance your ability to engage clients in meaningful conversations about chocolate and confectionery. The more comfortable you are, the better you'll connect with discerning clientele.
✨Tip Number 3
Show off your personality! When you apply through our website, let your enthusiasm shine through in any interviews or interactions. A warm, professional demeanour will make a lasting impression on both clients and the hiring team.
✨Tip Number 4
Be proactive! If you have ideas for enhancing the boutique's presentation or client experience, share them during your application process. Demonstrating initiative shows that you're not just looking for a job, but genuinely want to contribute to our brand's success.
We think you need these skills to ace Sales Associate / Chocolate Consultant – Maison Pierre Marcolini
Some tips for your application 🫡
Show Your Passion for Chocolate: When writing your application, let your love for chocolate and luxury gastronomy shine through! Share any experiences or stories that highlight your enthusiasm for fine chocolate and how it connects to your customer service approach.
Tailor Your Experience: Make sure to customise your application to reflect the skills and experiences that align with the Sales Associate role. Highlight your previous retail or hospitality experience, especially if it involves luxury brands or gourmet products.
Be Personable and Professional: Your written application should convey your personality! Use a warm and engaging tone while maintaining professionalism. Remember, we’re looking for someone who can connect with our discerning clientele, so let that come across in your writing.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Maison Pierre Marcolini!
How to prepare for a job interview at Pierre Marcolini - Chocolatier
✨Know Your Chocolate
Dive deep into the world of chocolate before your interview. Familiarise yourself with Maison Pierre Marcolini's offerings, their unique flavours, and the artisanal process behind them. This knowledge will not only impress your interviewers but also help you engage clients effectively.
✨Showcase Your Customer Service Skills
Prepare to share specific examples from your past experiences where you provided exceptional customer service. Highlight how you built relationships with clients and created memorable shopping experiences, as this role is all about client engagement and satisfaction.
✨Dress to Impress
Since you're applying for a luxury brand, make sure your attire reflects that. Opt for smart, polished clothing that aligns with the boutique's high standards. First impressions matter, and looking the part can set the tone for the entire interview.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the brand, its values, or the role itself. This shows your genuine interest in the position and helps you understand how you can contribute to the team. Plus, it’s a great way to demonstrate your enthusiasm for luxury gastronomy.
