Key Account Manager

A unique business, Pierre Fabre in the UK is a pharmaceutical and dermo cosmetics company, operating within oncology and skincare. Part of a much larger French-owned Group, and owned and governed by a Foundation, we are committed to improving the lives of others and take great pride in the heritage and values of the organisation.

Your mission

This position is responsible for achieving territory set objectives focused on sales through planning and targeting the customer base of relevant hospital doctors, specialist nurses, pharmacists, GP’s and other primary care community teams and any managers who may influence the use of our drugs and services. Additionally, the post holder is responsible for meeting activity targets and accurately recording activity as well as the completion of ad-hoc projects in line with the sales and marketing strategy.

• To achieve territory set objectives in line with company targets using ethical and persuasive sales techniques.
• To deliver the key product and service messages to the target customer base in line with company strategy.
• To call on the stipulated target audience at the required call rate and frequency, as per set objectives. All call activity and call history to be recorded accurately on a weekly basis (excludes when sick or on holiday).
• To adhere to administrative procedures, submit all reports and admin in a timely and professional manner.
• To complete business plans to ensure successful management of the territory in line with business objectives (BO’s) set by the Head of Sales.
• To travel to and attend both company and customer meetings either nationally or internationally which may require staying away from home. Ensure confidentiality at all times.
• To ensure all activity is within internal regulation and ABPI guidance ensuring regular Pharmacovigilance and ABPI updates and assessments.
• To recognise and access new local customer groups and individuals who can influence the use of Pierre-Fabre products.
• To update and maintain a knowledge of the NHS and market access process to ensure the sales of the promoted brands are maximised in an ethical manner and that we are received as the partner of choice for the NHS.
• To be able to demonstrate effective cross functional working with all internal departments in order to achieve set objectives.
• To demonstrate strong leadership skills by championing campaigns and strategy via mentoring and training others whilst ensuring confidentiality within the company.

Key Qualities

• Possess a vision and purpose and demonstrate a pro-active approach to their working environment.
• Focussed on objective setting and results in order to manage the territory business with minimal supervision.
• To operate within the ABPI Code of Practice and build a professional image of Pierre Fabre Ltd.
• Maintain knowledge of and comply with all internal Standard Operating Procedures (SOP’s).
• Excellent interpersonal skills with the ability to communicate clearly and concisely, both internally and externally.
• Knowledge of all the customers and processes essential to increasing market access and product sales.
• High organisational skills with relation to themselves, their territory and with their customers.
• Planning programme to illustrate how access and sales targets will be achieved.
• To contribute ideas and processes to develop the national projects and targets.
• Use coaching and training skills to develop colleagues in selling practice and process.
• Support the HoS in achieving national projects and targets by championing company strategy and campaigns.
• To contribute ideas and processes to develop the national sales campaign.

The Ideal Candidate

• ABPI Certification.
• Will have Excellent negotiation skills.
• Strong Leadership.
• Product knowledge, clinical background and NHS knowledge.
• Business planning and organisation.
• Ability to identify and access all customers in the key account management process.
• Hold of full driving licence.
• Contribute to the development of processes, systems and working practices for Pierre Fabre Ltd both locally and internationally.
• Ensure all Safety, Pharmacovigilance and Quality reports are forwarded to the appropriate QRVI person within timelines outlined in the Company processes.

We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.

Pierre Fabre Laboratories is the world’s second-largest dermo-cosmetics company and one of Europe’s leading pharmaceutical laboratories. Our Dermo-cosmetics & Personal Care portfolio includes international brands such as Eau Thermale Avène, Ducray, Klorane, A-Derma, René Furterer, Même Cosmetics, Darrow and Elgydium. The Medical Care activity covers 5 main therapeutic fields: oncology, dermatology, rare diseases, primary care and family health care.

By choosing Pierre Fabre Laboratories, you will join a company where the human dimension is essential, where excellence and innovation are valued, within passionate teams united by common values, committed to pushing the boundaries of science to unite health and beauty for the benefit of all, because every time we care for a single person, we make the whole world better.