At a Glance
- Tasks: Ensure client satisfaction by providing accurate and validated information to healthcare professionals and consumers.
- Company: Join Pierre Fabre, a leading pharmaceutical and dermo-cosmetics company with a strong commitment to improving lives.
- Benefits: Be part of a diverse team that values innovation and offers opportunities for personal and professional growth.
- Other info: Dynamic work environment with a focus on collaboration and continuous learning.
- Why this job: Make a real impact in healthcare while working with passionate teams dedicated to excellence.
- Qualifications: Strong communication skills and a passion for healthcare and customer service.
The predicted salary is between 30000 - 40000 £ per year.
Who we are? A unique business, Pierre Fabre in the UK is a pharmaceutical and dermo cosmetics company, operating within oncology and skincare. Part of a much larger French-owned Group, and owned and governed by a Foundation, we are committed to improving the lives of others and take great pride in the heritage and values of the organisation.
Your mission:
- Guarantee satisfaction and confidence of external clients (healthcare professionals, patients/consumers): Ensure that responses given to requests from healthcare professionals, patients/consumers are relevant, validated and of a good quality.
- Conduct scientific monitoring that is regular and efficient (active ingredients, components, physio-pathology).
- Provide a validated, up-to-date and relevant knowledge base for the scope (standardised answers, literature, recommendations, expert opinions, etc.) and devise standardised answers documented on the basis of all available internal and external data (literature, recommendations, etc.).
- Manage client requests for information respecting deadlines: healthcare professionals, patients & consumers, etc. (client satisfaction, answers which are documented and referenced).
- Prepare for new product launches (standardised answers, feedback).
- Facilitate business continuity (back-up in case of absence, prioritisation of tasks).
Who you are? We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.
About us: Pierre Fabre Laboratories is the world’s second-largest dermo-cosmetics company and one of Europe’s leading pharmaceutical laboratories. Our Dermo-cosmetics & Personal Care portfolio includes international brands such as Eau Thermale Avène, Ducray, Klorane, A-Derma, René Furterer, Même Cosmetics, Darrow and Elgydium. The Medical Care activity covers 5 main therapeutic fields: oncology, dermatology, rare diseases, primary care and family health care. By choosing Pierre Fabre Laboratories, you will join a company where the human dimension is essential, where excellence and innovation are valued, within passionate teams united by common values, committed to pushing the boundaries of science to unite health and beauty for the benefit of all, because every time we care for a single person, we make the whole world better.
Medical Information & Compassionate Use Supply Associate in Reading employer: Pierre Fabre Laboratories
At Pierre Fabre, we pride ourselves on being an exceptional employer that values diversity and fosters a culture of excellence and innovation. Located in the UK, our team is dedicated to improving lives through our pharmaceutical and dermo-cosmetics products, offering employees meaningful work, opportunities for professional growth, and a supportive environment where collaboration thrives. Join us to be part of passionate teams committed to pushing the boundaries of science and making a positive impact on health and beauty.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Information & Compassionate Use Supply Associate in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Pierre Fabre. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s values and mission. Show us how your passion for improving lives aligns with our commitment to healthcare professionals and patients.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through while you demonstrate your knowledge about oncology and skincare.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team.
We think you need these skills to ace Medical Information & Compassionate Use Supply Associate in Reading
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about improving lives and contributing to our mission at Pierre Fabre.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight relevant experience in medical information or compassionate use supply that aligns with what we’re looking for. It helps us see why you’re a great fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, quality over quantity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pierre Fabre Laboratories
✨Know Your Stuff
Make sure you brush up on the latest developments in oncology and skincare. Familiarise yourself with Pierre Fabre's products and values, as well as any recent news about the company. This will show your genuine interest and help you answer questions confidently.
✨Client-Centric Mindset
Since the role involves ensuring client satisfaction, think of examples from your past experiences where you successfully managed client requests or improved service quality. Be ready to discuss how you prioritise tasks and meet deadlines while maintaining high standards.
✨Scientific Knowledge is Key
Prepare to demonstrate your understanding of scientific monitoring and the importance of validated information. You might be asked about how you would handle specific queries from healthcare professionals or patients, so think through some scenarios in advance.
✨Embrace Diversity
Pierre Fabre values diversity, so be prepared to discuss how your unique background and experiences can contribute to the team. Share examples that highlight your ability to work in diverse teams and how you appreciate different perspectives in problem-solving.
