At a Glance
- Tasks: Ensure client satisfaction by providing accurate and validated information to healthcare professionals and consumers.
- Company: Join Pierre Fabre, a leading pharmaceutical and dermo-cosmetics company with a strong commitment to health and beauty.
- Benefits: Be part of a diverse team that values innovation and offers opportunities for personal and professional growth.
- Other info: Join a company where your contributions truly matter and help shape the future of health and beauty.
- Why this job: Make a real difference in people's lives while working in a dynamic and supportive environment.
- Qualifications: Strong communication skills and a passion for healthcare and customer service.
The predicted salary is between 40000 - 50000 £ per year.
Who we are? A unique business, Pierre Fabre in the UK is a pharmaceutical and dermo cosmetics company, operating within oncology and skincare. Part of a much larger French-owned Group, and owned and governed by a Foundation, we are committed to improving the lives of others and take great pride in the heritage and values of the organisation.
Your mission:
- Guarantee satisfaction and confidence of external clients (healthcare professionals, patients/consumers): Ensure that responses given to requests from healthcare professionals, patients/consumers are relevant, validated and of a good quality.
- Conduct scientific monitoring that is regular and efficient (active ingredients, components, physio-pathology).
- Provide a validated, up-to-date and relevant knowledge base for the scope (standardised answers, literature, recommendations, expert opinions, etc.) and devise standardised answers documented on the basis of all available internal and external data (literature, recommendations, etc.).
- Manage client requests for information respecting deadlines: healthcare professionals, patients & consumers, etc. (client satisfaction, answers which are documented and referenced).
- Prepare for new product launches (standardised answers, feedback).
- Facilitate business continuity (back-up in case of absence, prioritisation of tasks).
Who you are? We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.
About us: Pierre Fabre Laboratories is the world’s second-largest dermo-cosmetics company and one of Europe’s leading pharmaceutical laboratories. Our Dermo-cosmetics & Personal Care portfolio includes international brands such as Eau Thermale Avène, Ducray, Klorane, A-Derma, René Furterer, Même Cosmetics, Darrow and Elgydium. The Medical Care activity covers 5 main therapeutic fields: oncology, dermatology, rare diseases, primary care and family health care. By choosing Pierre Fabre Laboratories, you will join a company where the human dimension is essential, where excellence and innovation are valued, within passionate teams united by common values, committed to pushing the boundaries of science to unite health and beauty for the benefit of all, because every time we care for a single person, we make the whole world better.
Medical Information & Compassionate Use Specialist in Reading employer: Pierre Fabre Laboratories
At Pierre Fabre, we pride ourselves on being an exceptional employer that values diversity and fosters a culture of excellence and innovation. Located in the UK, our commitment to improving lives through our pharmaceutical and dermo-cosmetics expertise creates a meaningful work environment where employees can thrive and grow professionally. With a focus on collaboration and shared values, we offer unique opportunities for personal development while contributing to groundbreaking advancements in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Information & Compassionate Use Specialist in Reading
✨Tip Number 1
Network like a pro! Reach out to professionals in the pharmaceutical and dermo-cosmetics fields on LinkedIn. Join relevant groups and engage in discussions to get your name out there and show your passion for the industry.
✨Tip Number 2
Prepare for interviews by researching Pierre Fabre's values and recent projects. Tailor your answers to reflect how you can contribute to their mission of improving lives, especially in oncology and skincare.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Pierre Fabre.
We think you need these skills to ace Medical Information & Compassionate Use Specialist in Reading
Some tips for your application 🫡
Know Your Stuff:Make sure you understand the role of a Medical Information & Compassionate Use Specialist. Brush up on your knowledge about oncology and skincare, as well as the specific products we offer. This will help you tailor your application to show how you can contribute to our mission.
Tailor Your Application:Don’t just send a generic CV and cover letter. We want to see how your skills and experiences align with what we do at Pierre Fabre. Highlight relevant experiences that demonstrate your ability to manage client requests and provide high-quality information.
Show Your Passion:We love candidates who are genuinely passionate about improving lives through healthcare. In your application, share why you’re excited about this role and how you connect with our values. Let your enthusiasm shine through!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Pierre Fabre Laboratories
✨Know Your Stuff
Make sure you brush up on the latest developments in oncology and skincare. Familiarise yourself with Pierre Fabre's products and their unique selling points. This will show your genuine interest and help you answer questions confidently.
✨Client-Centric Mindset
Since the role involves ensuring client satisfaction, think about how you can demonstrate your ability to handle client requests effectively. Prepare examples from your past experiences where you successfully managed client expectations or resolved issues.
✨Stay Organised
Given the need to manage multiple requests and deadlines, be ready to discuss how you prioritise tasks. Bring along a few strategies or tools you use to stay organised, as this will highlight your ability to maintain business continuity.
✨Embrace Diversity
Pierre Fabre values diversity, so be prepared to talk about how your unique background or experiences can contribute to the team. Think of examples that showcase your adaptability and how you work well in diverse teams.
