Salesforce Solution Architect - London

Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category – a fast growing segment in the tech industry. We have completed over 100 CPQ projects enabling leading enterprise companies to achieve their most complex Q2C process automation goals and transform how they do business. Leveraging this expertise, our Salesforce Practice is focused on delivering Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries.

You are an experienced functional Solution Architect who specializes in the Salesforce Revenue Cloud and loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You strive for and deliver excellence for yourself, your team, and your clients. You have a natural curiosity to uncover a client’s pain points, key requirements and implicit needs and the charisma to cast a vision for what is possible with the Revenue Cloud.

Your primary responsibility is to design and deliver quote-to-cash (Q2C) automation solutions using the Salesforce Revenue Cloud beginning with the Q2C process discovery phase through to implementation providing functional guidance to your clients and the consultants on your team. You will:

• Operate in a client-facing capacity to gather, synthesize, and translate business requirements into well-architected solutions that deliver Salesforce Revenue Cloud best practices.
• Lead discovery workshops to gather, define, and document current and future state business processes and functional requirements.
• Lead high-level integration discussions and design workshops and create current and future state architecture diagrams.
• Develop robust, scalable and flexible solutions through the creation of architectural designs, prototypes, and proof-of-concepts.
• Act as the overall solution owner during the implementation phase ensuring the project’s scope and outcomes are on track.
• Conduct solution architecture reviews with project team members prior to design and development activities.
• Serve as the functional lead and coach team members to implement declarative configurations and customizations.
• Demonstrate a strong understanding of Salesforce Revenue Cloud capabilities and communicate its limitations and best practices to clients.
• Provide detailed level of effort estimates for proposed solutions.

What you bring to the role:

• 6+ years of Salesforce industry experience in a consulting capacity working with the Sales Cloud and/or Service Cloud.
• 3+ years of hands‑on experience with Salesforce CPQ (required), Billing (preferred), and Experience Cloud (preferred).
• Prior experience as a Solution Architect or similar role on 4+ quote-to-cash CPQ projects.
• Complete understanding of data models, product/pricing master data management and standard ERP integration reference architecture.
• Hands‑on declarative configuration expertise implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes.
• Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services.
• Excellent client‑facing written and oral communications skills.
• Experience in the High Tech or Manufacturing industries highly desired.
• Active Salesforce certifications or ability to achieve relevant certifications upon hire.
• Bachelor’s degree in business, computer science, or engineering.

What we’ll do for you:

• Competitive compensation package.
• Health, dental, life & disability insurance.
• Flexible, collaborative work environment with a commitment to work life balance.
• Hybrid work environment (1-2 days in the office).
• Learn and challenge yourself in a fast-paced, growing tech company.

Since 2005, Pierce Washington has helped enterprises transform their quote-to-cash process by implementing CPQ, eCommerce and Billing & Subscription Management solutions and integrating those solutions to ERP and other enterprise systems. Our commitment to each client’s success is the foundation on which Pierce Washington was built.