Salesforce Business Analyst

Who are we? Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category – a fast growing segment in the tech industry. This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work. We have completed over 100 CPQ projects enabling leading enterprise companies like ADP, CDK Global, NetApp and Schneider Electric to achieve their most complex Q2C process automation goals and transform how they do business. Who are you? A Business Analyst with a solid understanding of the Quote to Cash business process who has the ability to analyze business information, translates requirements into functional specifications and champions client and/or internal business needs while balancing climate, priorities, capabilities and constraints of client and environments. What you get to do: Act as a liaison between business users and technical team. Document functional user requirements and technical specifications for use in the development cycle. Contribute to system design reviews to identify potential issues. Assist with systems test planning and test script development. Contribute to development of deployment and communication plans. Develop customer communications, training, and job aids to assist in successful business transitions. Define business requirements, translate requirements into system specifications, support system development activities, document the solution for training, provide customer support, and support test execution. What you bring to the role: Bachelor’s Degree in computer science, engineering, business, or finance. Understanding of the Quote to Cash business process – this is a requirement of the role. Specific Salesforce Revenue Cloud or Manufacturing Cloud experience preferred. Five to seven years of professional experience. Successfully worked on consulting projects, with previous Big 4 or similar firm consulting experience a plus. Strong leadership, problem solving, and systems implementation skills. Problem solving and analytical skills, in addition to strong verbal and written communication skills. What we’ll do for you: Competitive salary, bonus structure & profit-sharing Health, vision, dental, life & disability insurance Flexible, collaborative work environment with a commitment to work life balance Work anywhere, with full remote and hybrid options depending on location Learn and challenge yourself in a fast-paced, growing tech company More about us: Since 2005, Pierce Washington has helped enterprises transform their quote-to-cash process in four ways: we implement CPQ, eCommerce and Billing & Subscription Management solutions and we integrate those solutions to ERP and other enterprise systems. By focusing on these four areas – and doing them well – we have built our reputation as the go-to partner for our clients. Our commitment to each client’s success is the foundation on which Pierce Washington was built. None of this success would have been possible without the synergy we have with our employees. Our commitment to each employee’s personal growth and development yet still highly valuing work/life balance, all within a culture of collaboration and teamwork, is why being a part of our team is an exciting next step in your career!