Pier Insurance Group is seeking a Senior Customer Relations Executive to lead the complaints function with a focus on fair resolutions and regulatory compliance.
You will report to the Group Compliance Manager, oversee complaint investigations, and drive improvements across platforms including Trustpilot and Google reviews, ensuring timely responses and high standards of customer service.
#J-18808-LjbffrSenior Customer Relations Lead — Complaints & Compliance employer: Pier Insurance Managed Services
Pier Insurance Group is an exceptional employer that fosters a culture of authenticity, transparency, and empowerment, making it an ideal place for the Senior Customer Relations Executive role. With a strong commitment to innovation and customer-centric solutions, employees are encouraged to share ideas and collaborate in a dynamic environment that prioritises personal and professional growth. Located in a pioneering sector, Pier offers unique opportunities to lead in complaint resolution while being part of a forward-thinking team dedicated to transforming the insurance landscape.
Contact Details:
Pier Insurance Managed Services Recruitment Team
