At a Glance
- Tasks: Lead a passionate team in a stunning seaside restaurant and create memorable guest experiences.
- Company: Join the iconic Pier House, overlooking Charlestown’s historic harbour.
- Benefits: Live-in accommodation, discounts on food and drink, and paid time off to volunteer.
- Other info: Flexible working options and a family-friendly environment await you!
- Why this job: Work in a picture-postcard location and progress your career in hospitality.
- Qualifications: Experience in bar or waiting roles, with leadership skills preferred.
The predicted salary is between 20000 - 25000 £ per year.
The Pier House overlooks Charlestown’s historic Georgian harbour, complete with iconic Tall Ships. The sea-facing restaurant, bar, and hotel-style rooms provide a warm welcome with the crackle of a log fire during cold months and plenty of cosy nooks to sink into. Outside, the sunny terrace is an idyllic spot for al fresco dining, taking full advantage of the impressive surroundings.
You’ll be working in a picture-postcard location that’s graced the big screen across the world, with its iconic Tall Ships serving as a backdrop to blockbuster movies and TV shows alike.
Are you already an experienced bar or waiting team member looking for an opportunity to progress or working as a supervisor or team leader and considering a new challenge? Join our team and you’ll be supporting passionate people who do much more than serve and pour.
What we offer:
- Live In accommodation
- 30% off food and drink and 50% off overnight stays in our pubs
- £150 towards a stay in one of our pubs
- Discount scheme across hundreds of retailers
- Great training and opportunities to progress
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly, flexible working
- Paid time off to volunteer
Our Team:
- Are passionate about creating a warm welcome for everyone
- Have great attention to detail and go the extra mile
- Take pride in providing high levels of service
- Are key to a great experience for our guests
We'd love you to join our family!
Team Leader employer: Pier House, Charlestown
At Pier House, we pride ourselves on being an excellent employer, offering a vibrant work culture where creativity and collaboration thrive. Our commitment to sourcing local produce not only enhances the quality of our dishes but also supports the community, providing our chefs with unique opportunities to grow and develop their culinary skills in a fast-paced environment. Join us in Charlestown, where you can enjoy a fulfilling career while contributing to a warm and welcoming dining experience for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pier House, Charlestown. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pier House, Charlestown
Don't be shy about reaching out to Pier House, Charlestown directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pier House, Charlestown and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pier House, Charlestown
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
