At a Glance
- Tasks: Create a warm welcome for guests and ensure delightful experiences.
- Company: Join the Pier House, a stunning location with a rich history.
- Benefits: 30% off food, 50% off stays, flexible hours, and paid volunteer time.
- Other info: Opportunities for training and career progression in a family-friendly environment.
- Why this job: Work in a picturesque setting and be part of a close-knit team.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
The Pier House overlooks Charlestown’s historic Georgian harbour, complete with iconic Tall Ships. The sea-facing restaurant, bar, and hotel-style rooms provide a warm welcome with the crackle of a log fire during cold months and plenty of cosy nooks to sink into. Outside, the sunny terrace is an idyllic spot for al fresco dining, taking full advantage of the impressive surroundings. You’ll be working in a picture-postcard location that’s graced the big screen across the world, with its iconic Tall Ships serving as a backdrop to blockbuster movies and TV shows alike.
We’re looking for a Receptionist to join our close-knit team. Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
What we offer:
- 30% off food and drink and 50% off overnight stays in our pubs
- £150 towards a stay in one of our pubs
- Discount scheme across hundreds of retailers
- Great training and opportunities to progress
- Meal provided for shifts over 6 hours (up to the value of £10)
- Family-friendly, flexible working
- Paid time off to volunteer
Our Team:
- Are passionate about creating a warm welcome for everyone
- Have great attention to detail and go the extra mile
- Take pride in providing high levels of service
- Are key to a great experience for our guests
We’d love you to join our family!
Receptionist employer: Pier House, Charlestown
At Pier House, we pride ourselves on being an excellent employer, offering a vibrant work culture where creativity and collaboration thrive. Our commitment to sourcing local produce not only enhances the quality of our dishes but also supports the community, providing our chefs with unique opportunities to grow and develop their culinary skills in a fast-paced environment. Join us in Charlestown, where you can enjoy a fulfilling career while contributing to a warm and welcoming dining experience for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Pier House and its vibe. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your warm welcome! As a Receptionist, first impressions are everything. Think about how you would greet guests and make them feel at home. Practising this can help you come across as friendly and approachable during your interview.
✨Tip Number 3
Show off your attention to detail! Bring examples of how you've gone the extra mile in previous roles. Whether it’s remembering a guest's name or ensuring everything is just right, these stories will highlight your commitment to high levels of service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at The Pier House. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the warm welcome you can create for our guests.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on your customer service skills and any previous roles where you’ve gone the extra mile to ensure a great experience for guests.
Craft a Compelling Cover Letter:Your cover letter is your chance to make a great first impression. Use it to explain why you’re excited about joining our team at The Pier House and how your values align with ours in creating a welcoming atmosphere.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our close-knit team!
How to prepare for a job interview at Pier House, Charlestown
✨Know the Venue
Before your interview, take some time to research The Pier House and its surroundings. Familiarise yourself with the restaurant, bar, and hotel-style rooms, as well as the iconic Tall Ships. This knowledge will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Warmth
As a Receptionist, creating a warm welcome is key. During the interview, demonstrate your friendly and approachable nature. Practice a few welcoming phrases or anecdotes that highlight your ability to make guests feel at home, ensuring you leave a lasting impression.
✨Highlight Attention to Detail
Attention to detail is crucial in this role. Prepare examples from your past experiences where you went the extra mile to ensure high levels of service. Whether it’s remembering a guest's name or anticipating their needs, these stories will showcase your commitment to excellence.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they create memorable experiences for guests. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
