At a Glance
- Tasks: Manage client calls, appointments, and create a welcoming salon atmosphere.
- Company: Join PIED-DE-POULE, an international beauty salon brand.
- Benefits: Competitive pay, bonuses, and special prices on services for you and your family.
- Other info: Great career growth opportunities from administrator to director.
- Why this job: Be the friendly face of our salon and help clients feel fabulous.
- Qualifications: Passion for beauty, strong communication skills, and a desire to learn.
The predicted salary is between 20250 - 24750 £ per year.
We are an international brand PIED-DE-POULE – a chain of beauty salons. Right now we’re looking for an administrator.
Qualifications
- Fascinated and mesmerised by the work of beauty salon masters.
- Enjoy building relationships with people and communicating attentively so clients become regulars.
- Possess leadership qualities and can encourage others to achieve goals.
- Pay close attention to delivering good service.
- Willing to learn and develop skills.
- Interested in working as a receptionist in a salon environment.
Responsibilities
- Take calls from customers, help them choose the right master and service, and record appointments.
- Aim to record 9 out of 10 callers.
- Receive 30 to 50 customer enquiries per day; no cold calls are required except occasional scheduled quality‑survey calls.
- Handle difficult situations calmly and solve problems professionally and discreetly.
For the most part our clients are regulars, so there will be no surprises in your work.
However, you may encounter challenging situations with guests and must remain calm under pressure.
- End Product of Your Work
- Create a welcoming and easy salon atmosphere felt by the client.
- Secure a satisfied client, signed up for their next visit, and change their status to a regular client.
- Manage the daily cash register.
- KPI
- Percentage of client sign‑ups out of those referred.
- Daily cash register balance.
- All craftsmen are comfortable working with you.
- Reporting
- Provide a brief daily report in chat.
- Conditions
- Labour remuneration is discussed at the interview; includes rate + % of daily results.
- Work Schedule
- 2/2 from 8:45 to 21:15 (there may be delays with clients; separate rewards can be given).
- Bonuses
- Internal course on management and operation of a beauty salon, guaranteed to grow your skills and competences.
- Special prices on services and products for you and your family.
- Career and Prospects
Any administrator who shows good results can become a senior administrator and then the director of an existing or new salon in the network.
#J-18808-Ljbffr
Beauty salon administrator in London employer: PIED-DE-POULE
At PIED-DE-POULE, we pride ourselves on being an exceptional employer in the beauty industry, offering a vibrant work culture that fosters personal and professional growth. Our administrators enjoy unique benefits such as internal management courses, special pricing on services for themselves and their families, and clear pathways to advance within our network of salons. Join us in creating a welcoming atmosphere for our clients while developing your skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty salon administrator in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PIED-DE-POULE. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PIED-DE-POULE
Don't be shy about reaching out to PIED-DE-POULE directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Beauty salon administrator in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PIED-DE-POULE and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PIED-DE-POULE
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
