Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients with onboarding and system setup, ensuring smooth business operations.
- Company: Leading SaaS company based in Wembley with a focus on customer success.
- Benefits: 22 days holiday plus your birthday off, flexible work arrangements.
- Why this job: Join a dynamic team and make a real difference in client success.
- Qualifications: Experience in HR, payroll, or facilities, with strong communication skills.
- Other info: Great opportunity for growth in a supportive and tech-savvy environment.
The predicted salary is between 28800 - 48000 £ per year.
A leading SaaS company in Wembley is seeking an Entry Level Customer Success Executive. You will be essential in client onboarding and system configuration, providing high-empathy support to facilitate business operations.
Ideal candidates have:
- HR, payroll, or facilities experience
- Excellent communication skills
- A tech-savvy background
Enjoy 22 days of holiday plus your birthday off, with a flexible work arrangement of 3 days in the office and 2 from home.
SaaS Customer Success Associate — Onboarding & HR Workflows in Wembley employer: PIE Recruitment
Contact Detail:
PIE Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SaaS Customer Success Associate — Onboarding & HR Workflows in Wembley
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to customer success. We want to see you shine by showing how your skills align with their values.
✨Tip Number 3
Practice your communication skills. Since this role is all about high-empathy support, try role-playing common customer scenarios with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace SaaS Customer Success Associate — Onboarding & HR Workflows in Wembley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in HR, payroll, or facilities. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer success and how you can bring empathy to our onboarding process. Let us know why you’re excited about joining StudySmarter!
Show Off Your Tech Savviness: Since we’re a SaaS company, it’s important to demonstrate your comfort with technology. Mention any tools or software you’ve used in the past that relate to customer success or onboarding.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at PIE Recruitment
✨Know Your SaaS Stuff
Make sure you understand the basics of SaaS and how it applies to customer success. Brush up on common onboarding processes and HR workflows, as this will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Empathy
Since the role requires high-empathy support, think of examples from your past experiences where you've helped clients or colleagues. Be prepared to discuss how you handled difficult situations with understanding and care.
✨Communicate Clearly
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as confident and articulate.
✨Tech-Savvy? Prove It!
As a tech-savvy candidate, be ready to discuss any relevant tools or software you've used in the past. If you have experience with HR systems or customer success platforms, highlight that during the interview to demonstrate your capability to adapt quickly.
