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For Companies At a Glance
- Tasks: Lead a global CRM transformation and implement Dynamics 365 across teams.
- Company: Global automotive data insights provider with a focus on innovation.
- Benefits: Competitive salary, bonus, hybrid work, and growth opportunities.
- Why this job: Make a lasting impact by embedding CRM into the company's DNA.
- Qualifications: Experience in Dynamics 365 CRM transformations and strong communication skills.
- Other info: Join a collaborative culture during a major business transformation.
The predicted salary is between 80000 - 110000 £ per year.
Head of CRM Strategy & Business Transformation – Global Automotive Data Insights Provider
£80–110k + bonus + benefits | North West London (Hybrid, 2 days/week)
Looking to lead a CRM transformation that actually matters? This is a rare opportunity to take full ownership of a global Dynamics 365 rollout — shaping strategy, simplifying processes, and driving adoption across a business that’s ready to change.
You’ll be the go-to expert, not just overseeing implementation but embedding CRM into the commercial DNA of the organisation. With direct access to senior leadership and a clear mandate for change, this is a chance to make a visible, lasting impact.
What You’ll Be Doing
Leading the end-to-end implementation of Dynamics 365 CRM across global teams.
Simplifying pricing and quoting processes to enable scalable growth.
Driving user adoption through coaching, stakeholder engagement, and process design.
Managing third-party vendors and internal stakeholders to deliver real business value.
What You’ll Need to Bring
Hands-on experience delivering Dynamics 365 CRM transformations.
A pragmatic, commercially-minded approach to solving complex problems.
Strong stakeholder management and communication skills across functions and cultures.
Comfort working in mid-sized, fast-moving environments — not large corporates.
Who They Are
This global data and analytics business is undergoing a major transformation, with CRM at the heart of its 5-year strategy. They’re serious about simplifying how they work, enabling digital experiences, and building scalable systems that support sales, marketing, and finance. With a collaborative culture and clear growth plans, it’s a great time to join!
Head of CRM Strategy & Business Transformation – Global Automotive Data Insights Provider employer: PIE Recruitment
Contact Detail:
PIE Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of CRM Strategy & Business Transformation – Global Automotive Data Insights Provider
✨Tip Number 1
Network like a pro! Reach out to people in the automotive and CRM sectors on LinkedIn. Join relevant groups and engage in discussions. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company’s current CRM strategies and challenges. Tailor your responses to show how your experience with Dynamics 365 can drive their transformation. We want to see you shine!
✨Tip Number 3
Showcase your hands-on experience! Bring examples of past CRM transformations you've led, especially in fast-moving environments. This will demonstrate your ability to adapt and thrive in their dynamic culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Head of CRM Strategy & Business Transformation – Global Automotive Data Insights Provider
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your hands-on experience with Dynamics 365 CRM transformations and any relevant achievements that showcase your ability to lead change.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've simplified processes or driven user adoption in previous roles, and don’t forget to show your passion for CRM!
Showcase Your Stakeholder Management Skills: In both your CV and cover letter, emphasise your strong communication skills and experience managing stakeholders. We want to see how you’ve engaged with different teams and cultures to deliver real business value.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at PIE Recruitment
✨Know Your CRM Inside Out
Make sure you’re well-versed in Dynamics 365 CRM. Brush up on its features, benefits, and how it can transform business processes. Be ready to discuss specific examples of how you've successfully implemented CRM solutions in the past.
✨Showcase Your Stakeholder Management Skills
Prepare to talk about your experience in managing diverse stakeholders. Think of examples where you’ve engaged with different teams or cultures to drive adoption and simplify processes. This role requires strong communication, so highlight your ability to connect with various functions.
✨Demonstrate a Pragmatic Approach
Be ready to discuss how you tackle complex problems with a commercially-minded perspective. Share specific instances where you’ve simplified processes or made strategic decisions that led to measurable outcomes. This will show you understand the business side of CRM.
✨Emphasise Your Adaptability
Since this role is in a fast-moving environment, share examples of how you’ve thrived in similar settings. Talk about your ability to adapt to change and lead teams through transformation. This will reassure them that you can handle the dynamic nature of their organisation.
