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For Companies At a Glance
- Tasks: Manage enterprise-level retail accounts and drive client satisfaction through strong relationships.
- Company: Dynamic scale-up disrupting the retail technology industry.
- Benefits: Competitive salary, hybrid work model, and opportunities for personal growth.
- Why this job: Join a fast-paced environment and make a real impact in retail execution excellence.
- Qualifications: Experience in client relationship management and strong commercial awareness.
- Other info: Ideal for team players with an entrepreneurial spirit and a passion for client success.
The predicted salary is between 42000 - 58000 £ per year.
Joining an established start-up in high growth mode, this company's unique technology and business model is disrupting the industry and changing the game in retail execution excellence. With an incredible few years behind them and a booming customer base, they are going from strength to strength.
The Role:
You will be managing the enterprise level retailer customer accounts, with some responsibility over small to medium sized accounts as well. There will also be a small amount of new business follow up as part of organic growth opportunity. Reporting into the Head of Retail, you will be instrumental in driving financial and non-financial outcomes and leading blue-chip clients and projects underpinned by clearly defined client plans.
Providing an excellent level of client service and close-knit relationship building with senior stakeholders to drive value and grow accounts will require an inherently flexible mindset and great attention to detail.
We’re looking for:
- Proven track record in building client-led plans/budgets and deploying a digital/physical client contact programme.
- Ability to develop and build strong client relationships and broad client networks, importantly from within a Retailer Customer environment.
- Strong commercial awareness, negotiation skills, experience of P&L.
- Experience of using software to automate customer relationships.
- Comfort in presenting client business reviews and plans, tracking performance and ensuring optimal delivery of both core and new projects.
And not just experience... personality:
- A true team player and natural-born leader of people.
- True grit and determination - a customer is king approach, a natural fast pace - someone who can whip through a to-do list and turn on a sixpence when change is afoot.
- A strong preference to work openly and collaboratively, getting the best from everybody.
- A passion for clients and a relentless pursuit of driving client satisfaction.
- Natural entrepreneurial spirit always seeking new and different ways.
- Highly commercial but not at the cost of client satisfaction.
- You’re excited about working for a scale-up and the ambiguity that naturally brings.
- You work hard to be the best version of yourself and feel comfortable to give and receive feedback.
Get in touch with Chloe for more information.
Account Manager - Retail Technology in City of London employer: PIE Recruitment
Contact Detail:
PIE Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Retail Technology in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail tech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or clients, let your true self shine through. We want to see your passion for client satisfaction and your entrepreneurial spirit. Remember, they’re looking for someone who fits into their team culture!
✨Tip Number 3
Prepare for those interviews! Research the company and its technology inside out. Be ready to discuss how you can drive value and grow accounts. We suggest practising your pitch on a friend or in front of the mirror – confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative. So, don’t hesitate – hit that apply button and show us what you’ve got!
We think you need these skills to ace Account Manager - Retail Technology in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager in Retail Technology. Highlight your experience with client relationships and any relevant software you've used. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and passion for client satisfaction. Tell us why you're excited about working in a scale-up environment and how you can contribute to our growth.
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to drive results. We love numbers, so if you can quantify your success in managing accounts or improving client satisfaction, do it!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at PIE Recruitment
✨Know Your Stuff
Before the interview, dive deep into the company's technology and business model. Understand how their solutions disrupt the retail industry. This will not only impress your interviewers but also help you articulate how your skills align with their needs.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built client relationships in the past. Be ready to discuss specific strategies you've used to engage stakeholders and drive value. This is crucial for an Account Manager role, so make it a focal point in your responses.
✨Demonstrate Commercial Awareness
Brush up on your knowledge of P&L and budgeting. Be prepared to discuss how you've managed budgets or driven financial outcomes in previous roles. Showing that you understand the commercial side of account management will set you apart.
✨Embrace Flexibility and Adaptability
Given the fast-paced nature of a scale-up, be ready to share instances where you've adapted to change quickly. Highlight your ability to manage multiple priorities and how you thrive in dynamic environments. This will resonate well with the company's culture.
