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- Tasks: Manage demand forecasts and collaborate with customers to optimise supply chain processes.
- Company: Join Thermo Fisher Scientific, a leader in bioprocessing solutions.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Why this job: Make a real impact in the supply chain while working with cutting-edge technology.
- Qualifications: Degree in supply chain or related field; 5+ years in demand planning.
- Other info: Great teamwork culture with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
The Customer Demand Planner (CDP) role at Thermo Fisher Scientific Inc. offers an outstanding opportunity to work in a dynamic manufacturing environment. By using our world‑class resources and proven demand planning strategies, you will play a pivotal role in crafting the future of our supply chain processes.
What you will do?
- Be the trusted authority of demand forecast, managing a detailed rolling 3‑24 month plan using historical data, customer forecasts, and industry insights.
- Collaborate externally with customers on their manufacturing plans and purchase projections, striving for a detailed demand signal.
- Support Commercial teams to improve collaboration with customers, strengthening relationships through mutual benefits.
- Own customer interfacing meetings, ensuring clear agendas, inputs, outputs, risks, and opportunities that culminate in the demand plan.
- Lead the monthly demand Interlock process for customers through alignment meetings with Commercial partners.
- Interface and collaborate internally with Product Demand Planners and Product Managers.
- Build an extensive knowledge base of Thermo Fisher bioprocessing materials used in key customer products.
- Maintain and refine Core Account metrics such as forecast accuracy, forecast bias, and forecast benefit.
- Drive collective understanding of customer metrics and trends, implementing proactive actions to increase efficiencies.
- Monitor short‑term customer demand plan attainment and support Customer Service in crafting order patterns for constrained materials.
- Provide ongoing Thermo Fisher lead time updates to customers, ensuring master data alignment allowing for seamless supply chain interaction.
- Participate in crafting the 'CDP Playbook' for consistent training and standard work across the team.
- Support OTIF/OTTP and LTA research, analysis, and act as a liaison to the customer on these critical metrics.
- Work with customers to acquire current inventory levels of Thermo Fisher BioProduction‑based products regularly.
- Investigate and communicate lead‑time changes to customers for efficient order placement and forecasting integrity.
Basic Qualifications
- BS/BA degree in supply chain, operations management, engineering, business administration.
- 5+ years of experience in demand planning, sales operations, forecasting, or customer excellence role.
- Understanding of the SIOP or IBP process, statistical forecasting methodologies, and CRM concepts.
- Strong analytical skills with the ability to interpret, translate, and understand data and convert them into meaningful customer insights.
- Proven customer interpersonal skills and agility in helping to solve customer concerns.
- Outstanding teamwork skills both inside and outside the organization.
- Demeanor geared towards achieving outcomes and driving improvement.
- Proficient in using Microsoft Office applications and ERP systems.
Preferred Qualifications
- Experience in the Pharma/Biotech industry.
- Familiarity with Demantra or other Demand Planning Tools.
- Salesforce.com CRM experience.
- Power BI experience.
- Professional certification such as CPIM or CSCP.
Customer Demand Planner (CDP) in Paisley employer: Picture This Moving Image Limited
Contact Detail:
Picture This Moving Image Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Demand Planner (CDP) in Paisley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Thermo Fisher. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Brush up on demand planning strategies and be ready to discuss how your experience aligns with the role. We want to see your passion for supply chain processes!
✨Tip Number 3
Showcase your analytical skills! Be ready to share examples of how you've used data to drive decisions in past roles. This is key for a Customer Demand Planner, so let us see your numbers game!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Thermo Fisher.
We think you need these skills to ace Customer Demand Planner (CDP) in Paisley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Demand Planner role. Highlight your experience in demand planning and any relevant skills that match the job description. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention specific experiences that demonstrate your analytical skills and teamwork abilities.
Showcase Your Analytical Skills: Since this role requires strong analytical skills, make sure to include examples of how you've used data to drive decisions in your previous roles. We love seeing how you interpret data and turn it into actionable insights!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to submit all your documents in one go. Plus, it helps us keep track of your application!
How to prepare for a job interview at Picture This Moving Image Limited
✨Know Your Numbers
As a Customer Demand Planner, you'll need to demonstrate your analytical skills. Brush up on key metrics like forecast accuracy and bias. Be ready to discuss how you've used data in past roles to drive demand planning decisions.
✨Showcase Your Collaboration Skills
This role involves a lot of teamwork, both internally and externally. Prepare examples of how you've successfully collaborated with different teams or customers in the past. Highlight any specific strategies you used to strengthen those relationships.
✨Understand the Industry
Familiarise yourself with the Pharma/Biotech industry and any relevant tools like Demantra or Power BI. Being able to speak knowledgeably about industry trends and how they impact demand planning will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, such as managing customer expectations or dealing with forecast inaccuracies. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills.
