At a Glance
- Tasks: Lead IT support and strategy in a top global law firm.
- Company: Prestigious international law firm with a hybrid working model.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative culture with global teams and excellent career advancement opportunities.
- Why this job: Make a real impact in a dynamic legal environment while leading innovative IT solutions.
- Qualifications: 7+ years in IT leadership, experience in legal sector, and strong communication skills.
The predicted salary is between 60000 - 84000 £ per year.
Global Law Firm – London
Hybrid Working – 4 days office / 1 day from home
Are you a Senior IT Support Manager or IT Service Delivery Manager looking for a rewarding new role? Have you got extensive experience of working in the legal sector? In this exciting senior position at a top international law firm, you will be responsible for IT leadership, business engagement, strategy and development of IT services. You will manage a medium sized IT support team in London, whilst working closely with global teams.
About the role
As Senior IT Support Manager, you will be collaborating and working closely with lawyers/partners and the wider IT department. You will define strategy, implement processes and implement service improvement plans for the service delivery function as well as managing vendors.
About you
- Minimum of 7 years’ in an IT Leadership position
- Extensive experience of working in a global law firm
- Experience in an international environment, working with globally dispersed teams
- Excellent partner/lawyer engagement experience
- ITIL certification and good knowledge of ITIL processes
- Forward-thinking in regard to new technologies
- Possess exceptional communication skills
Similar job titles could include IT Service Delivery Manager, Senior IT Manager, Senior Service Desk Manager, Head of IT Service Delivery, IT Manager, Senior Technology Manager.
Does this role tick all the boxes? Hit 'Apply’ now for more information!
Senior IT Support Manager (London) employer: Picture More
Picture More is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Senior Legal Tech Strategist. With a competitive salary and comprehensive benefits, employees are encouraged to grow their skills in a hybrid work environment that values technology and creativity. Join us in England to be at the forefront of transforming legal services through cutting-edge AI and technology.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Support Manager (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal sector and let them know you're on the hunt for a Senior IT Support Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your ITIL knowledge and service delivery strategies. Be ready to discuss how you've improved IT services in past roles, especially in a global law firm setting. Show them you’re the forward-thinking leader they need!
✨Tip Number 3
Don’t just apply anywhere; focus on firms that align with your experience in the legal sector. Use our website to find roles that match your skills and interests. Tailor your approach to each firm’s culture and values to stand out!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Senior IT Support Manager (London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior IT Support Manager role. Highlight your experience in the legal sector and any relevant IT leadership roles you've held. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention your experience with global teams and your approach to IT service delivery. Let us know what excites you about working with us!
Showcase Your Communication Skills:Since you'll be engaging with partners and lawyers, it's crucial to demonstrate your exceptional communication skills. In your application, give examples of how you've successfully communicated complex IT concepts to non-technical stakeholders.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Picture More
✨Know Your ITIL Inside Out
Since the role requires a solid understanding of ITIL processes, make sure you brush up on your ITIL knowledge. Be prepared to discuss how you've implemented ITIL frameworks in previous roles and how they improved service delivery.
✨Showcase Your Leadership Skills
As a Senior IT Support Manager, you'll be leading a team. Think of specific examples where you've successfully managed teams or projects. Highlight your approach to team engagement and how you foster collaboration, especially in a hybrid working environment.
✨Understand the Legal Sector
Having extensive experience in the legal sector is crucial. Research the firm’s culture and any recent developments in the legal tech space. Be ready to discuss how your background aligns with their needs and how you can contribute to their IT strategy.
✨Prepare for Partner Engagement Scenarios
You’ll be collaborating closely with lawyers and partners, so prepare for questions around stakeholder management. Think of scenarios where you've effectively communicated complex IT concepts to non-technical stakeholders and how you ensured their needs were met.
