At a Glance
- Tasks: Support planning and coordination of IT software releases and upgrades.
- Company: Prestigious international law firm in London with a focus on innovation.
- Benefits: £52,000 salary, hybrid working, full training, and private medical insurance.
- Other info: Inclusive workplace celebrating diversity and offering excellent career growth.
- Why this job: Transition from IT Support to a specialist role in IT Release Management.
- Qualifications: Experience in IT Support, strong organisational skills, and eagerness to learn.
The predicted salary is between 52000 - 52000 £ per year.
IT Release Analyst
Salary: £52,000 per annum
Location: London
Working Pattern: Hybrid, 2 days per week in the office
Are you currently working in IT Support within the legal sector and looking for an opportunity to take your career in a new direction?
We have an exciting opportunity for an IT Release Analyst to join a prestigious international law firm in London.
This role is ideal for someone looking to transition from IT Support into IT Release Management, with full training, support and upskilling provided to help you develop your skills and build a long-term career in this specialist area.
We're particularly interested in candidates with a background in IT Support, Service Desk, Desktop Support, IT Operations or IT Service Delivery within a law firm, who have a good understanding of legal IT environments and enjoy working with technology, processes and stakeholders.
You don't need previous experience in a dedicated IT Release Management role.
We're looking for someone who is organised, proactive, eager to learn and keen to move away from day-to-day IT support into a more structured, project-focused role.
What's on offer?
- Salary of £52,000 per annum
- Hybrid working, just 2 days per week in the London office
- Full training and ongoing professional development
- Opportunity to specialise in IT Release Management
- Private medical and dental insurance
- Pension scheme and flexible benefits package
- Exposure to global IT projects and enterprise technologies
What will you be doing?
- Supporting the planning and coordination of IT software releases, upgrades and deployments.
- Working with IT Support, Infrastructure, Applications and Project teams to ensure technology updates are delivered smoothly.
- Helping coordinate Microsoft 365, Windows and business application updates.
- Tracking release schedules, testing activities and outstanding actions.
- Communicating upcoming technology changes to IT teams and business users.
- Supporting pilot programmes, application rollouts and post-deployment checks.
- Identifying potential risks or issues and escalating them to the appropriate teams.
- Learning and developing ITIL Release Management processes and best practices.
What are we looking for?
- Experience working in IT Support, Service Desk, Desktop Support or IT Service Delivery, ideally within a law firm.
- A good understanding of Microsoft 365, Windows and general IT infrastructure.
- Familiarity with legal IT applications and the demands of supporting a professional services environment.
- Exposure to software deployments, application upgrades or IT change processes would be advantageous, but is not essential.
- Strong organisational skills and excellent attention to detail.
- Confident communication skills and the ability to work with technical and non-technical stakeholders.
- A proactive, collaborative attitude and a genuine willingness to learn.
This is a fantastic opportunity to move beyond traditional IT Support and develop a specialist career in IT Release Management, without needing previous experience in the role.
If you're working in legal IT Support and ready for your next career move, we'd love to hear from you.
Our client is an equal opportunity employer.
They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected.
We encourage applications from candidates of all backgrounds.
Due to the high volume of applications, if you haven't heard from us within 2 working days, please assume your application has been unsuccessful on this occasion.
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IT Release Analyst in London employer: Picture More
Join a leading professional services firm in Leeds as a Cyber Security Engineer, where you'll be part of a dynamic and collaborative team dedicated to enhancing security operations. With a hybrid working model and a competitive benefits package, this role offers you the chance to work with cutting-edge technologies while contributing to meaningful AI-driven security initiatives. The company fosters a culture of growth and innovation, providing ample opportunities for professional development in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Release Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Picture More values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Picture More might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Picture More!
✨Direct Apply to Picture More
Let's not forget to apply directly through the Picture More website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Release Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Picture More.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Picture More. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Picture More
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
