IT Training Manager

Are you a tech-savvy trainer who thrives in legal environments and is ready to lead?

Have you led training teams within law firms or professional services and still enjoy delivering hands-on sessions? Are you ready to step into a visible and strategic role where you’ll shape training strategy, contribute to major rollouts, and be a key partner in firmwide tech adoption?

IT Training Manager – The Role

We're working with a mid-tier law firm in Central London to appoint a permanent IT Training Manager. This hybrid role (requiring 3 days in the office) will see you lead a small training function, deliver tech onboarding and upskilling, and partner with IT and business teams on tech-led change.

You’ll be responsible for shaping training strategy while remaining hands-on—delivering sessions, creating engaging content, and improving user confidence across a range of legal and business applications.

• Salary: £60,000-£67,000

What’s in it for you?

• A highly visible position with influence across legal, support, and leadership teams
• Opportunity to deliver tangible impact through training, adoption, and user experience
• Variety: from managing your team and content development to supporting firmwide projects and strategic rollouts
• A respected and tech-forward firm known for its collaborative, people-first culture
• Exposure to widely used legal tech including NetDocuments, Aderant, Peppermint, HighQ, and more

Core Responsibilities & Tech Stack

• Lead the training function, managing team performance and development
• Deliver hands-on training sessions—onboarding, skills workshops, and systems rollouts
• Work closely with IT and the business to shape tech adoption, improve user engagement, and support projects
• Own training content and learning materials across tools such as:
  • Microsoft 365 (especially Word)
  • NetDocuments (DMS)
  • Aderant (PMS), Peppermint (CRM), HighQ, SharePoint, Bundledocs, Definely
• Represent the training function in meetings and collaborate on cross-functional initiatives
• Ensure training aligns with support trends, change initiatives, and user needs

Soft Skills & What You’ll Bring

• Prior experience in legal or professional services is essential
• Strong communication and presentation skills—able to explain complex topics in plain English
• A hands-on, flexible approach—you’ll lead the team but also deliver training directly
• A natural problem solver and collaborator, able to bridge gaps between technical teams and end users
• Passion for user empowerment and improving digital confidence across diverse audiences

If you’re ready to lead training strategy while staying close to delivery, and want to make a difference in a legal tech environment, APPLY NOW!Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.