Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a groundbreaking CRM transformation from scratch in a dynamic professional services firm.
- Company: Join a leading international advisory business with a focus on innovation.
- Benefits: Enjoy hybrid working, competitive salary, and potential for career growth.
- Why this job: Make a real impact by shaping client engagement capabilities in a visible role.
- Qualifications: Experience in CRM implementation and managing stakeholder relationships is essential.
- Other info: Opportunity for European travel and a chance to work with senior leaders.
The predicted salary is between 36000 - 60000 £ per year.
Ready to build a CRM capability from scratch in a high-profile, partner-led professional services firm? We are supporting a leading international advisory business that is launching a brand-new CRM transformation programme. They are now looking to appoint a CRM Project Manager on an initial 18-month fixed-term contract, with strong potential for extension.
This is a sole, dedicated CRM Project Manager role. The programme has just commenced following vendor selection, so you will lead the full lifecycle delivery from mobilisation through to implementation and business-as-usual handover. The organisation does not currently operate a dedicated CRM, making this a true greenfield transformation.
The role sits within a wider technology transformation team and will involve close engagement with senior stakeholders and Partners across the firm.
Hybrid working model: 1 to 2 days per week in office
Occasional expensed European travel
What you will be doing:
- Own end-to-end CRM delivery from mobilisation to BAU handover
- Build and manage the integrated delivery plan, RAID log, stage gates and go-live readiness
- Lead the implementation of DealCloud and HubSpot in partnership with third-party vendors
- Act as the single point of accountability for the CRM workstream
- Facilitate business requirements workshops with Marketing, Business Development and consulting teams
- Align scope to business value using adopt standard and configure principles
- Coordinate data migration, integrations and quality assurance across finance, HR and related systems
- Ensure GDPR compliance including consent, retention and data governance controls
- Prepare the firm for adoption including training coordination, sponsor alignment and hyper-care
- Manage senior stakeholder and Partner engagement throughout the programme
What we are looking for:
- Proven CRM implementation delivery experience within professional services or a comparable stakeholder-driven environment
- Strong experience managing third-party implementation partners and holding vendors accountable
- Confidence engaging senior stakeholders and Partners in business-facing discussions
- Experience delivering full lifecycle technology projects from mobilisation to BAU
- Structured programme governance experience including RAID management and change control
- Highly desirable:
- DealCloud implementation experience
- HubSpot implementation experience
- Experience working within a partner-led organisation
The interview process will include a Teams interview followed by a face-to-face meeting in London with a short presentation. If you are looking for a visible, career-defining CRM transformation role where you can genuinely shape a firm's client engagement capability, this is an outstanding opportunity. Apply now for a confidential discussion and further detail.
Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.
CRM Project Manager in London employer: Picture More Ltd
Contact Detail:
Picture More Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Project Manager in London
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and the CRM transformation programme they're launching. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around CRM implementation and stakeholder engagement. We want you to sound confident and knowledgeable during those interviews!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even give you tips on what the interviewers are looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace CRM Project Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the CRM Project Manager role. Highlight your experience with CRM implementations and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don't forget to mention your experience with DealCloud and HubSpot if you have it!
Showcase Your Stakeholder Engagement Skills: Since this role involves engaging with senior stakeholders, make sure to highlight your experience in managing relationships and facilitating discussions. We love seeing examples of how you've navigated complex stakeholder environments!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Picture More Ltd
✨Know Your CRM Inside Out
Before the interview, make sure you’re well-versed in CRM systems, especially DealCloud and HubSpot. Familiarise yourself with their features and how they can benefit a professional services firm. This will help you speak confidently about your experience and how you can lead the implementation.
✨Prepare for Stakeholder Engagement
Since this role involves engaging with senior stakeholders and partners, practice articulating your past experiences in managing such relationships. Think of specific examples where you successfully navigated complex discussions or resolved conflicts, as this will demonstrate your capability to handle high-level interactions.
✨Showcase Your Project Management Skills
Be ready to discuss your structured programme governance experience, including RAID management and change control. Prepare to explain how you’ve built and managed integrated delivery plans in previous roles, as this will highlight your ability to oversee the full lifecycle delivery of projects.
✨Bring a Presentation to Life
Since the interview includes a presentation, ensure it’s engaging and clearly outlines your vision for the CRM transformation. Use visuals to support your points and practice delivering it smoothly. This is your chance to showcase not just your knowledge but also your communication skills.