IT Technician

IT Technician\\n£31,500\\n6-Month Fixed-Term Contract\\nManchesater (On-site)\\nA leading Law firm is seeking a full-time, office-based Local IT Technician for a six-month fixed-term contract in Manchester. The role involves providing high-quality first-line IT support, assisting with hardware and software management, supporting account administration, and helping deliver IT projects and office moves.\\nKey Responsibilities:\\n * Provide first-line technical support for incidents and service requests, meeting agreed service level targets.\\n * Respond to escalations from both internal tech support teams and the global service desk.\\n * Build and configure laptops for new joiners and as part of equipment replacements.\\n * Manage end-user hardware assets including laptops, desktops, monitors, peripherals, printers, and mobile devices.\\n * Maintain accurate records in the asset tracking system.\\n * Support account administration in Active Directory and other business applications.\\n * Assist with the setup and troubleshooting of audiovisual conferencing systems.\\n * Provide logistical support during office moves and assist in project delivery where required.\\nSkills and Experience Required:\\n * 1-2 years’ experience in an IT service desk or similar technical support role required.\\n * Strong customer service orientation with a focus on clear communication and problem-solving.\\n * Experience with hardware management and basic networking principles is desirable.\\n * Ability to document actions accurately and follow established communication and escalation procedures.\\nIf you consider yourself a team player with excellent communication skills, have a strong customer-first mindset, and can demonstrate the ability to manage competing priorities please apply