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- Tasks: Lead Windows 11 rollouts and provide face-to-face support to partners.
- Company: Dynamic tech company in London with a focus on modern workplace solutions.
- Benefits: Recognition for your work, training opportunities, and a supportive environment.
- Why this job: Gain trust and ownership while making a real impact in a hands-on role.
- Qualifications: Experience in desktop support and strong problem-solving skills.
- Other info: Work in modern offices with excellent resources and career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Are you the person people call when it needs fixing properly — and fast? When partners need something resolved properly, quickly, and without drama, you’re the one they trust to step in and take ownership. This is a senior, hands-on workplace technology role sitting above day-to-day support and below infrastructure engineering — with real visibility, authority, and influence.
You’ll lead Windows 11, laptop and iPhone rollouts, act as the escalation point for complex issues, and provide confident, face-to-face support to partners and senior stakeholders. It’s a role for someone who values competence over process, and wants recognition for getting things done.
Why this role? If you’re tired of firefighting without credit or being pulled into projects without real control, this role gives you trust, ownership, and investment. You’ll work in genuinely modern offices with proper backing for training, certifications, and kit.
Senior Desktop Support Engineer – London in City of London employer: Picture More Ltd
Contact Detail:
Picture More Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Desktop Support Engineer – London in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in desktop support or similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific examples of how you've tackled complex issues in the past. This will demonstrate your competence and problem-solving abilities.
✨Tip Number 3
Don’t shy away from follow-ups! After interviews or networking events, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you on their radar and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Senior Desktop Support Engineer – London in City of London
Some tips for your application 🫡
Show Your Problem-Solving Skills: In your application, make sure to highlight specific examples where you've resolved complex issues quickly and effectively. We want to see how you take ownership and get things done without drama!
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to reflect the skills and experiences that match the Senior Desktop Support Engineer role. We love seeing candidates who put in the effort to connect their background with what we’re looking for.
Be Confident and Authentic: When writing your application, let your personality shine through. We appreciate authenticity and want to know the real you, so don’t be afraid to express your passion for technology and support!
Apply Through Our Website: Make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Picture More Ltd
✨Showcase Your Problem-Solving Skills
As a Senior Desktop Support Engineer, you'll need to demonstrate your ability to resolve issues quickly and effectively. Prepare examples of past experiences where you took ownership of a problem and successfully fixed it, especially in high-pressure situations.
✨Know Your Tech Inside Out
Familiarise yourself with Windows 11, laptops, and iPhones, as these will be key components of your role. Be ready to discuss specific features, common issues, and solutions you've implemented in the past. This shows you're not just knowledgeable but also passionate about the technology.
✨Prepare for Face-to-Face Scenarios
Since this role involves direct support to partners and senior stakeholders, practice your communication skills. Think about how you would explain complex technical issues in simple terms. Role-playing with a friend can help you feel more confident during the actual interview.
✨Emphasise Your Leadership Qualities
This position requires someone who can lead and influence others. Be prepared to discuss times when you've taken charge of a project or mentored colleagues. Highlight your ability to work collaboratively while still being decisive and authoritative.
