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For Companies At a Glance
- Tasks: Deliver top-notch technical support and mentor junior analysts in a dynamic environment.
- Company: Join a leading global firm with a strong reputation for excellence.
- Benefits: Enjoy a salary up to £45,000, hybrid working, and a competitive benefits package.
- Why this job: Make a real impact while balancing onsite and remote work in a supportive team.
- Qualifications: At least 3 years of IT experience and a passion for mentoring others.
- Other info: Great opportunity for career growth in a fast-paced industry.
The predicted salary is between 36000 - 54000 £ per year.
A leading global firm is seeking a Senior IT Support Analyst in Cheltenham. This senior, hands-on role requires at least 3 years of IT experience, with responsibilities including delivering technical support, mentoring junior analysts, and ensuring high-quality service.
The role offers a salary up to £45,000 and a competitive benefits package, along with hybrid working options, allowing for a balance of onsite and remote work.
Senior IT Support Lead - Hybrid (Cheltenham) in Bristol employer: Picture More Ltd
Contact Detail:
Picture More Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Lead - Hybrid (Cheltenham) in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals that could boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and common support scenarios. We recommend practising with mock interviews or even role-playing with a friend to get comfortable with the questions you might face.
✨Tip Number 3
Showcase your mentoring skills! Since this role involves guiding junior analysts, be ready to share examples of how you've helped others grow in their roles. It’ll show you’re not just a tech whiz but also a team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior IT Support Lead - Hybrid (Cheltenham) in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT experience and any mentoring roles you've had. We want to see how your skills match the Senior IT Support Lead position, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing passion and personality, so let us know what excites you about working with us at StudySmarter.
Showcase Your Technical Skills: In your application, be sure to mention specific technical skills and tools you’ve worked with. We’re looking for someone who can deliver high-quality service, so highlight any relevant experience that demonstrates your expertise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Picture More Ltd
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills required for the role. Familiarise yourself with common IT support issues and solutions, as well as any specific technologies mentioned in the job description. This will help you demonstrate your expertise and confidence during the interview.
✨Showcase Your Mentoring Skills
Since the role involves mentoring junior analysts, be prepared to discuss your experience in this area. Think of examples where you've successfully guided others or improved team performance. This will show that you’re not just technically skilled but also a great leader.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific IT support scenarios. Practice articulating your thought process and problem-solving approach. This will help you convey your ability to deliver high-quality service under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
