Head of IT Service Delivery

Head of IT Service Delivery (EMEA Asia) Global Law Firm – London Hybrid Working – 3 days office / 2 days from home Are you a Head of Technology Services or Head of IT Service Delivery looking for a rewarding new role? Have you got extensive experience of working in the legal sector? In this exciting senior position at a top international law firm, you will be responsible for IT leadership, business engagement, strategy and development of IT services. You will manage a team of IT Support Managers across global regions with responsibility for a large number of indirect reports. About the role As Assistant Director of Technology Services, you will be collaborating and working closely with lawyers/partners and the wider IT department. You will define strategy, manage budgets, implement processes and implement service improvement plans for the service delivery function as well as managing vendors. About you Extensive experience in a senior IT Leadership position Extensive experience of working in a global law firm Experience in an international environment, working with globally dispersed teams Excellent partner/lawyer engagement experience ITIL certification and good knowledge of ITIL processes Forward-thinking in regard to new techno...