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- Tasks: Be the technical heartbeat of customer success, supporting product adoption and integration.
- Company: Join Pico Technology, a leader in test & measurement tools with an inspiring workplace.
- Benefits: Enjoy flexible holidays, profit-related pay, and access to holiday homes.
- Other info: Experience hands-on with oscilloscopes and travel across the UK and EMEA.
- Why this job: Make a real impact while collaborating with advanced engineering teams and global customers.
- Qualifications: Bachelor’s degree in Engineering or related field, with strong problem-solving skills.
The predicted salary is between 40000 - 50000 ÂŁ per year.
As an Applications Engineer for our Test & Measurement platform, you will be the technical heartbeat of our customer success strategy. Reporting to the Global OEM/Key Accounts Manager, you will act as a pivotal link between our advanced engineering teams and our diverse global customer base. Product adoption and integration for strategic accounts and OEM's, providing expert pre and post sales support that Pico is known for. Your influence will extend beyond direct support as you train our network of strategic channel partners and collaborate with marketing to transform complex technical capabilities into engaging, market-leading content.
What You’ll Be Doing
- Assisting customers with product selection and configuration, while providing hands‑on troubleshooting and resolutions via phone, email, and on‑site visits.
- Partnering with Marketing to write technical articles, whitepapers, and application notes, as well as developing scripts for informative video content and demos.
- Translating complex engineering specifications into compelling benefits for both technical and non‑technical audiences to showcase our product capabilities.
- Designing and delivering high‑impact training sessions for internal sales teams and external global partners to ensure they can effectively utilize our software and hardware tools.
- Representing Pico at UK and international trade shows and conferences, staying ahead of industry trends and competitive landscapes to identify new product opportunities.
- Working closely with product line engineers to master new features and feeding 'voice of the customer' insights back into the development cycle.
What You’ll Need
- A Bachelor’s degree in Electrical Engineering, Computer Science, or a related field (or equivalent relevant experience) with a deep understanding of test and measurement methodologies.
- The ability to analyse customer pain points and market trends to propose unique technical solutions and product improvements.
- Exceptional written and verbal skills, with a proven ability to present complex concepts clearly to a wide range of stakeholders.
- A self‑motivated and independent work ethic, paired with the strong problem‑solving skills needed to address unique customer requirements.
- The flexibility and willingness to travel regularly across the UK and EMEA region (with occasional international travel).
- Hands‑on experience with oscilloscopes and a background in either RF or programming.
What's in it for you?
At Pico Technology, we’re not just about creating world‑class test & measurement tools, we are about creating an inspiring workplace where every team member can thrive. If you’re looking to escape the ordinary and take on a varied, rewarding role, this is your chance to join a company where your skills will make a real impact. Enjoy flexible holidays, a chance to relax at one of our three holiday homes, and be part of our annual Profit Related Pay (PRP) bonus! Embrace sustainability with our Electric Vehicle Salary Sacrifice Scheme and come along to our vibrant Summer and Christmas parties to name just a few!
You will find free fruit and five varieties of bean‑to‑cup coffee in our offices. And if you are up for exploring, St Neots has a variety of shops and eateries to satisfy your cravings.
Field Applications Engineer (T&M Platform) employer: Pico Technology
Contact Detail:
Pico Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Applications Engineer (T&M Platform)
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals at trade shows and conferences. It’s a great way to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in test and measurement. This can really set you apart from other candidates when you’re applying for roles.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing answers to common technical questions and scenarios related to the role. We recommend doing mock interviews with friends or mentors to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Pico Technology.
We think you need these skills to ace Field Applications Engineer (T&M Platform)
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your technical expertise in your application. We want to see how your background in Electrical Engineering or Computer Science aligns with the role. Don’t just list your qualifications; explain how they relate to the Test & Measurement platform.
Tailor Your Application: Take the time to customise your application for this specific role. Use keywords from the job description and demonstrate how your experience matches what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Communicate Clearly: Since exceptional written skills are a must, make sure your application is clear and concise. Avoid jargon unless it’s necessary, and remember to present complex ideas simply. We want to see that you can communicate effectively with both technical and non-technical audiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Pico Technology
✨Know Your Tech Inside Out
As a Field Applications Engineer, you'll need to demonstrate a solid understanding of test and measurement methodologies. Brush up on your knowledge of oscilloscopes and RF programming before the interview. Be ready to discuss how you've used these tools in past roles or projects.
✨Showcase Your Communication Skills
This role requires exceptional written and verbal skills. Prepare to explain complex technical concepts in simple terms. You might even want to practice presenting a technical topic to a friend or family member to ensure you can convey your ideas clearly and engagingly.
✨Prepare for Customer Scenarios
Think about potential customer pain points and how you would address them. Be ready to share examples from your experience where you've successfully solved problems or improved product adoption. This will show your ability to analyse and propose unique solutions.
✨Research Pico Technology
Familiarise yourself with Pico's products and recent developments in the industry. Understanding their market position and competitors will help you articulate how you can contribute to their success. Plus, it shows genuine interest in the company and its mission.