At a Glance
- Tasks: Support users and IT systems in a dynamic food production environment.
- Company: Family-run business with over 40 years of experience in the beef industry.
- Benefits: Gain hands-on experience, develop skills, and enjoy a supportive learning environment.
- Other info: Progression opportunities within the company after apprenticeship completion.
- Why this job: Kickstart your IT career while making a real impact in food production.
- Qualifications: GCSEs in English and Maths (C/4) and a passion for IT.
The predicted salary is between 40000 - 50000 £ per year.
Introduction
IT Apprentice working within an abattoir and food production environment.
The goal is to develop technical competence, operational awareness, and confidence.
The apprentice will progressively gain responsibility for supporting users, production printers, hardware, and the system while working under supervision.
About the Employer
We’re a family run business with a reputation that’s built on quality, consistency and efficiency, all backed up with more than 40 years of farming heritage and experience in the beef industry.
Three generations of Pickstock continue to run day-to-day operations, introducing pioneering new processes into our farm on the Welsh borders and at our state-of-the-art processing facilities alongside our broader team of experts.
What You'll Do
- Understand the business operations
- Learn health and safety requirements
- Become familiar with IT infrastructure and support procedures
- Observe daily IT routines
- Food safety and hygiene requirements
- Emergency procedures
- IT Environment Overview
- Network & Server infrastructure
- User account management
- Production systems overview
- ERP system introduction
- Production printer overview
- HALO ticketing system overview
- Shadowing Activities
- Helpdesk system access
- Complete preventative system checks before production begins to identify issues early and reduce stress during operational hours
- Infrastructure Checks
- Confirm AVAYA signal availability
- Check Algorius and PRTG system status and report imperfections and findings to IT Manager
- Confirm system is operational
- Check database connectivity (SQL)
- Verify barcode systems and printers
- Test production OCM's
- Production Printer Checks
- Review 1st line support tickets
- Verify that systems and PC's / Laptops are operational
- Develop confidence handling first-line support tasks
Responsibilities
- Hardware setup
- Avaya phones setup
- Help to connect users to Meeting room screens and camera system
- ITAM system access and upkeeping
- PC deployment
- Laptop RAM replacement and repair (Under supervision)
- AVAYA phones repair (Under supervision)
- Honeywell PM45c Printer Printhead replacement and fix (Under supervision)
- UPS check and battery replacement (Under Supervision)
- Create troubleshooting guides
- Update internal IT purchasing spreadsheets
- Record recurring issues
- Become the first point of contact for production printing issues
- Epson centralised system administration (Induction)
- Printhead replacement (Safety measures and process)
- Security printer and Sinica Machine
- Roll Call Printer and Sinica / Sirrom system wholistic overview
- Develop understanding of Aptean's system processes that support production
- Training Outcome
Once completion of the apprenticeship progression within the company and role development.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
Qualifications
- Essential - GCSE - English - C / 4
- Essential - GCSE - Maths - C / 4
- Course Information
Course
Information communications technician (level 3)
Level
Route
Digital
Apprenticeship Level
- Advanced
- Working Arrangements
Working Week
Monday - Friday with office hours to be discussed at interview.
Expected Duration
1 Year 6 Months
Training Provider
- TELFORD COLLEGE
- #J-18808-Ljbffr
IT Apprentice employer: Pickstock Telford Ltd
As a family-run business with over 40 years of experience in the beef industry, we pride ourselves on fostering a supportive and collaborative work environment that encourages personal and professional growth. Our IT Apprentice role offers a unique opportunity to gain hands-on experience in a state-of-the-art processing facility while being mentored by seasoned professionals, ensuring you develop the technical skills and operational awareness needed for a successful career. Join us on the Welsh borders, where innovation meets tradition, and be part of a team that values quality, consistency, and efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land IT Apprentice
✨Get Involved in Tech Communities
Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like Pickstock Telford Ltd.
✨Leverage Your University Resources
Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if Pickstock Telford Ltd is on their radar – they might even have insider info on application timelines!
✨Show Off Your Tech Projects
Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to Pickstock Telford Ltd, having a tangible demonstration of your skills can really set you apart.
✨Join Apprenticeship Fairs
Keep an eye out for apprenticeship and career fairs focused on tech. It's a brilliant way to meet recruiters from companies like Pickstock Telford Ltd directly! Plus, you can practice your elevator pitch face-to-face.
We think you need these skills to ace IT Apprentice
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!
Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like Pickstock Telford Ltd want to see that you can think critically and adapt!
Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For Pickstock Telford Ltd, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!
Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!
How to prepare for a job interview at Pickstock Telford Ltd
✨Show Off Your Technical Know-How
In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!
✨Discuss Problem-Solving Scenarios
Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!
✨Highlight Your Willingness to Learn
As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!
✨Be Ready for Behavioural Questions
Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!
