Remote Training and Enablement Content Creator - Location: Remote / UK only (6M FTC) in Shipdham

Our client builds financial infrastructure for purpose-driven giving. Their suite of products serves a growing global community of donors and the charities they support. The creative output hasn't kept pace. In this role, you'll bring together instructional design, content strategy, narrative development, brand alignment, collaboration across functions, and a real focus on learner impact. You'll take complex client inputs and turn them into clear, compelling learning and enablement content that is accurate, usable, and genuinely valuable for the people who use it.

Shaping the Content Strategy and Narrative
You'll translate complex client narratives, products, and use cases into engaging stories and content structures that learners can easily follow.
Who the audience is and where they'll use the content
The goals at asset level versus programme level
You'll propose smart formats and approaches to get the message across clearly, such as learning built around scenarios, modular job aids, decision trees, talk tracks, demos, and cheat sheets.
Designing and Developing Learning Content
You'll create a wide range of content, including:
Sales and training slide decks
Learning assets such as infosheets, demo guides, and job aids
Digital learning scripts or content ready for module build
Video scripts, storyboards, and narration copy
Infographics and visual learning content, working alongside design
Developer or technical enablement assets such as guides, integration playbooks, technical onboarding materials, and demo flows for technical products or platforms
You'll apply adult learning principles where they help: clarity, relevance, practice, feedback, and reinforcement.
Working with AI (required)
You're proficient and confident using AI tools in your workflow to work faster, sharpen your thinking, and raise quality, while always keeping your own judgement in charge.
You'll use AI to speed up outlining, drafting, iteration, summarisation, and content versioning.
You'll check everything produced with AI assistance for accuracy, tone, inclusivity, and brand alignment.
You'll use AI to stress test clarity (for example, asking "what would a learner new to this topic misunderstand?") You'll protect confidentiality and follow project guidance on what can and cannot be shared with AI tools.

You'll turn technical product information into content focused on solutions, supporting sales conversations, customer confidence, and practical application.
You'll distil dense source material into crisp content of high value with a clear throughline.
Where it helps, you'll create realistic scenarios that reflect customer contexts, objections, or decision points, without inventing claims that aren't supported.

Keeping Brand and Messaging on Point
You'll deliver content that follows client brand guidelines, tone, and voice closely. • You'll keep terminology, formatting, naming conventions, and narrative consistent across every asset.
You'll join briefing and project meetings as needed to gather context and confirm direction.
You'll work closely with the project point of contact, learning and design partners, and the wider delivery team.
You'll flag ambiguity, missing inputs, or risks early, and you'll come with proposed solutions rather than just problems.
Handling Feedback and Quality
Before you submit anything, you'll run final quality checks covering:
Fact-checking and claim discipline, with no unverified statements
You'll check technical accuracy against source documentation, SME feedback, and approved product guidance, making sure every implementation step, claim, term, and example is correct.

You have proven experience creating learning and/or enablement content for Enterprise or B2B audiences.
You have strong writing and editing craft, with a command of clarity, structure, tone, and narrative flow.

• You're confident turning complex technical or product content into accessible, usable outputs.
• You're confident using AI tools as a working partner in a professional content workflow, from drafting through iteration and refinement.

Experience creating digital learning scripts or content designed for LMS build. • Familiarity with AI enablement and/or technical product domains.
Experience creating developer enablement, technical onboarding, implementation training, or SaaS/product education content.
Experience working with AI, SaaS, cloud, data, or developer platform products.

Focused on outcomes: you anchor every asset to what your audience needs to do differently afterwards.
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• Attentive to detail: you spot the small inconsistencies in language, formatting, and logic that can erode trust. ~
• This is a remote-first role based in the UK with the occasional requirement to meet up in person ~6 month FTC

Personal projects are welcome. AI-generated work is encouraged.