Freelance Content Creator - (UK Remote) in London

About Us
At our organisation, we redefine executive and business support through exceptional problem-solving, proactive execution, and advanced integration of technology and AI. We partner with purpose‑led leaders who value strategic collaborators capable of swiftly turning complexity into clarity and challenges into opportunities.

About Our Client And The Role
Freelance / Contract | Remote (UK Time Zone Preferred)

Overview
We are seeking an experienced Content Creator to develop engaging learning, enablement, and communication content for enterprise audiences. This role combines instructional design, content strategy, storytelling, and content development. You’ll be responsible for transforming complex information into clear, practical, and engaging content that helps people learn, perform, and achieve business outcomes. The ideal candidate is a strong writer, skilled at simplifying technical or complex subject matter, and comfortable working with AI tools to enhance productivity and quality.

Key Responsibilities

• Content Strategy & Narrative Development
  • Translate complex client narratives, products, and use cases into engaging, learner‑friendly stories and content structures.
  • Take complex briefs and ask sharp, practical questions to clarify: audience and context of use, asset‑level goals vs programme‑level goals, desired behaviour change or business impact, tone, constraints, and success measures.
  • Propose smart formats and approaches to communicate content clearly (scenario‑based learning, modular job aids, decision trees, talk tracks, demos, cheat sheets).
  • Build narrative flow that keeps the audience oriented, motivated, and able to act.
• Instructional Design & Learning Content Development
  • Create a wide range of content types, including sales and training slide decks, learning assets (infosheets, demo guides, job aids), sales enablement playbooks and toolkits, e‑learning scripts or module‑ready content, video scripts, storyboards, and narration copy, infographics and visual learning content (in collaboration with design), developer or technical enablement assets such as guides, integration playbooks, technical onboarding materials, and demo flows for technical products or platforms.
  • Apply adult learning principles where relevant (clarity, relevance, practice, feedback, reinforcement).
  • Write with precision and usability: the output should be immediately usable by the intended audience without additional explanation.
• Co‑working with AI (required)
  • You should be proficient and confident using AI tools as part of your workflow — to increase speed, sharpen thinking, and improve quality (without outsourcing judgement).
  • Use AI to accelerate outlining, drafting, iteration, summarisation, and content versioning.
  • Validate all AI‑assisted outputs for accuracy, tone, inclusivity, and brand alignment.
  • Use AI to stress‑test clarity e.g. what would a first‑time learner misunderstand? and strengthen examples, knowledge checks, or scenario realism.
  • Maintain confidentiality and follow project guidance on what can and cannot be shared with AI tools.
• Subject Matter Translation (Enterprise / B2B)
  • Transform technical product information into solution‑focused content that supports sales conversations, customer confidence, and real‑world application.
  • Synthesise dense source material into crisp, high‑value content with a clear throughline.
  • Where needed, create realistic scenarios that reflect customer contexts, objections, or decision points — without inventing unsupported claims.
• Brand Alignment & Messaging
  • Deliver content that adheres strictly to client brand guidelines, tone, and voice.
  • Maintain consistency across assets (terminology, formatting, naming conventions, and narrative).
  • Produce concise outputs that meet runtime or consumption goals e.g. under X minutes, one‑page job aid, 5‑slide talk track without losing meaning.
• Collaboration & Ways of Working
  • Attend briefing and project meetings as needed to gather context and confirm direction.
  • Collaborate effectively with the project POC, learning/design partners, and wider delivery team.
  • Proactively flag ambiguity, missing inputs, or risks early — with proposed solutions, not just problems.
  • Work smoothly across Google Workspace and shared documentation workflows (Docs, Slides, Drive).
• Feedback Integration & Quality Control
  • Receive and incorporate feedback constructively, quickly, and accurately.
  • Maintain high standards of accuracy, consistency, and instructional soundness across all deliverables.
  • Conduct final quality checks before submission, including accuracy and completeness vs brief, flow and readability, consistent terminology and style, formatting and usability, fact‑checking and claim discipline (no unverified statements), technical accuracy checks against source documentation, SME feedback, and approved product guidance, ensuring all implementation steps, claims, terminology, and examples are correct.

Requirements

• Proven experience creating learning and/or enablement content for Enterprise / B2B audiences.
• Strong writing and editing craft: clarity, structure, tone control, and narrative flow.
• Confidence turning complex technical or product content into accessible, usable outputs.
• Proven experience creating content about APIs, technical products, software platforms, integrations, or implementation workflows.
• Ability to understand and explain API concepts such as endpoints, authentication, requests/responses, data structures, integrations, and error handling.
• Strong technical accuracy and writing discipline — able to simplify complex content without inventing, distorting, or overclaiming.
• Comfort working within Google Workspace (Docs and Slides especially).
• Strong collaboration habits: proactive communication, reliable follow‑through, and comfort working with feedback.
• Confident co‑working with AI tools in a professional content workflow (drafting, iteration, refinement).

Nice to Have

• Experience in sales enablement, customer enablement, or enterprise L&D.
• Experience creating e‑learning scripts or content designed for LMS build.
• Familiarity with AI enablement and/or technical product domains.
• Experience creating developer enablement, technical onboarding, implementation training, or SaaS/product education content.
• Familiarity with API documentation tools, Postman, Swagger/OpenAPI, developer portals, or technical sandbox environments.
• Experience working with AI, SaaS, cloud, data, or developer platform products.

Ways Of Working (what Will Help You Thrive)

• Outcome‑led: you anchor every asset to what the audience needs to do differently afterwards.
• Structured and fast: you can move quickly without compromising clarity and accuracy.
• Detail‑driven: you notice the small inconsistencies that erode trust (language, formatting, logic).
• Low‑ego, high‑standards: you welcome iteration and improve work without fuss.

Benefits

This is an opportunity to join a collaborative and ambitious team where you can make an immediate impact. You’ll work on meaningful projects, help drive operational excellence, and play a key role in ensuring successful delivery across the business.

Final Thoughts

• Contract Type: Freelance / Project-Based - day rate.
• Location: Remote.
• Engagement: Flexible, project‑driven assignments with ongoing opportunities for successful contributors.
• Availability: Immediately available.

Diversity & Inclusion
FYXER recognises the benefits of a diverse workforce and strives to be an inclusive organisation. We are committed to treating everyone with dignity and respect regardless of race, culture, gender, disability, age, sexual orientation, religion or belief and we promote diversity of thought. We would appreciate your help to enable us to measure the diversity within our recruitment process. Completing this form is voluntary and the information provided will remain anonymous.