Chief of Staff | 65-80k generous equity | Discretionary Bonus | FT in office in London

Our client was founded on a radical idea: what if every donation could be made once and last forever? They are building a new kind of financial infrastructure for charitable giving — one designed to create long-term sustainability rather than one-off impact. By investing donations into sound, appreciating assets, they aim to provide charities with enduring financial support and a path to lasting security. The organisation works with some of the world’s most trusted global charities and institutions, helping to reimagine how funding flows through the non-profit ecosystem.

The founder thinks in decades, not quarters. After building and exiting successful ventures, he stepped away from the conventional path to focus on a more fundamental question: how to build systems that create a better future for the next generation. He operates from first principles and expects the same from those around him. Clarity of thought, intellectual honesty, and a strong bias to action matter more than titles or process. He moves quickly, challenges assumptions, and values people who take real ownership — those who think like builders, not passengers. At the core is a belief in long-term thinking, individual freedom, and systems that empower rather than extract.

Mission
To ensure the business operates with clarity, speed, and discipline across every function.

Responsibilities

• Own the operational layer end-to-end — translating founder priorities into structured execution, maintaining visibility across all workstreams, removing blockers before they surface, and building the systems that allow the company to scale.
• This is a highly cross-functional role spanning product, partnerships, compliance, finance, and people.
• You will act as the operational nerve centre of the business, working directly with the founder to ensure the right things happen in the right order — with nothing falling through the cracks.
• We are looking for a rare operator: someone who brings rigour without bureaucracy, thrives in ambiguity, and can seamlessly context-switch across domains in a single day.

Requirements / What Good Looks Like

• Business Operations Ownership - Own day-to-day operations across the business. Maintain real-time visibility across priorities, ensure execution momentum, and operationalise decisions quickly.
• People Operations & HR - Manage all people operations, including employment relations, performance coordination, and policy discipline. Build the infrastructure required for a scaling team.
• Product & Delivery Operations - Own the operational layer supporting product and engineering. Coordinate launches, partnerships, and ensure readiness across all product-adjacent workstreams.
• Sales Ops & Revenue Coordination - Support the operational side of growth. Improve coordination across teams and ensure opportunities are followed through from first contact to execution.
• Legal & Compliance Implementation - Translate legal and regulatory requirements into practical operations. Identify and manage risk proactively, and ensure the business maintains a strong compliance posture.
• External Governance Coordination - Manage operational alignment with third-party governance structures and reporting requirements, ensuring clean processes and handoffs.
• Finance & Accounting Coordination - Maintain visibility over budgets, spend, and financial dependencies. Ensure smooth coordination with finance functions.
• AI, Automation & Operational Leverage - Embed AI and automation into workflows to improve speed and efficiency. Identify inefficiencies, build solutions, and continuously raise the operational baseline.

The Ideal Candidate

• Thinks Like a Founder - Operates with full ownership and accountability. Acts without waiting to be told.
• Proven Operator in High-Growth Environments - 5–8 years in operations or similar roles within fast-moving companies. Experience working closely with founders or senior leadership.
• Cross-Functional by Default - Comfortable operating across product, legal, finance, growth, and people simultaneously.
• Execution-First Mindset - Bias toward action. Builds plans, drives outcomes, and closes loops independently.
• Calm Under Pressure - Maintains clarity in fast-moving, high-stakes environments. Handles complexity with sound judgement.
• Team Leadership - Experience managing teams, driving accountability, and navigating performance conversations.
• AI & Systems Fluent - Comfortable leveraging AI tools and building systems to improve efficiency and scalability.

What Success Looks Like

• 30 Days - Full operational visibility established. Key workstreams, dependencies, and rhythms in place.
• 60 Days - Independent decisions made. Early process improvements delivered. Clear perspective on priorities.
• 90 Days - Operating as the central operational anchor. Founder bandwidth meaningfully increased.
• 6 Months - Business running faster with reduced dependency. AI-enabled workflows embedded.
• 12 Months - Operational infrastructure becomes a core competitive advantage. Trusted to challenge direction when needed.

Benefits

• A High-Performance Environment - Work alongside driven, high-agency individuals who care deeply about outcomes.
• Meaningful Ownership - Generous equity participation aligned with long-term success.
• Competitive Compensation - Market-aligned salary with a strong emphasis on long-term upside.
• Impactful Work - An opportunity to help build infrastructure designed to create lasting global impact.

Location - London, UK (in-person). Our client values in-person collaboration to maximise speed, alignment, and team cohesion.

Interview Process

• Introductory call with talent team
• Founder interview
• Technical task and competency discussion
• Final in-person culture interview

A short, paid trial period may be included as part of the final stage.

Values

• Meaning Matters — Focus on real-world impact and long-term outcomes
• Mop the Floor — Take ownership; no task is beneath anyone
• Forward Momentum — Prioritise progress over perfection
• 1% Better Every Day — Commit to continuous improvement
• Delight Each Other — Build a culture of trust, care, and high standards